Case Manager, Maternal Home Visiting Program

Position Summary

The Case Manager provides intensive, evidence-based home visiting services to pregnant and postpartum parents and their families to improve maternal and child health, strengthen parent-child relationships, and promote family self-sufficiency. The Case Manager delivers trauma-informed, culturally responsive, and strengths-based services, including assessments, care coordination, counseling, referrals, and advocacy.

Key Responsibilities

Direct Client Services

• Provide regular home visits to program participants, delivering education and coaching on prenatal care, infant/child health, breastfeeding, parenting, nutrition, and safe sleep.
• Conduct comprehensive assessments (health, psychosocial, safety, developmental) for mothers, infants, and families.
• Develop and monitor individualized service plans tailored to client needs and goals.
• Offer counseling and support around perinatal mood disorders, stress management, and family strengthening.
• Connect families with medical homes, mental health providers, social services, housing, employment, and educational resources.

Documentation & Compliance

• Maintain accurate, timely case notes and data in the electronic record system in compliance with federal, state, and local program requirements.
• Complete required program forms (assessments, care plans, progress notes, consents) within designated timelines.
• Track and report outcomes for maternal and child health indicators (e.g., prenatal care, immunizations, developmental screenings).

Collaboration & Advocacy

• Coordinate services with health providers, schools, early childhood programs, and social service agencies.
• Advocate on behalf of clients to access benefits, rights, and resources.
• Participate in case conferences, multidisciplinary team meetings, and community partnerships.

Professional Development & Supervision

• Participate in reflective supervision, peer case review, and ongoing professional development.
• Maintain compliance with continuing education requirements for licensure.

Uphold program fidelity to evidence-based home visiting models.

Minimum Qualifications

• Master’s degree required in Social Work (MSW), Counseling, Psychology, Maternal/Child Health, Nursing, or a related human services field.
• At least 2 years of experience in case management, counseling, or direct services with pregnant women, infants, or young children.
• Knowledge of maternal and child health, infant development, trauma-informed care, and family systems.
• Strong interpersonal, communication, and crisis intervention skills.
• Ability to conduct home visits and work a flexible schedule, including occasional evenings/weekends.
• Proficiency with Microsoft Office and electronic case management systems.

Preferred Qualifications

• Licensed or license-eligible in DC (e.g., LICSW, LPC, LMFT, RN).
• Bilingual skills (Spanish, Amharic, Arabic, Dari, or other languages common in DC).
• Experience with evidence-based home visiting models (NFP, PAT, HFA, EHS-HV).
• Familiarity with DC community resources, Medicaid, WIC, SNAP, and maternal/child health systems.