Case Manager (QMHA)

Job Title: Case Manager
Shift: Monday-Friday 8 PM- 5 PM
Department: Aid & Assist

Full Time

Join our KBBH team and find meaningful work, inspiring colleagues, career growth, great compensation, the ability to pay down student loans, and excellent benefits. Located in beautiful Southern Oregon.

The National Health Service Core (NHSC) Loan Repayment Program is open to licensed primary care medical, dental, and mental and behavioral health providers who are employed by accredited sites.

WHAT IS GREAT ABOUT THIS OPPORTUNITY

Vision: Sharing the power of mental wellbeing
Mission: Providing compassionate care throughout our community

At KBBH, we put people first; our clients, our community, and our team members. We take pride in supporting the whole person, and that commitment extends to the way we show up for one another every day.
You’ll also enjoy life in a welcoming community surrounded by Southern Oregon’s natural beauty that is perfect for hiking, biking, kayaking, ziplining, fishing, and outdoor wellness.

Pay Range
Compensation is based on the level and requirements of the role. Salary within our ranges may also be determined by your education and experience as required by the role, as well as internal equity and alignment with market data. Typically, new team members join at the minimum to mid salary range.

Salary: $23.55 - $29.45 DOE

Big benefits package and KBBH pays up to 92% of insurance premiums for you and your family.
Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• 403(b) Retirement Plan with 8% Employer Match
• 15 Paid Vacation Days (increases with milestone tenure)
• Accrued Wellness Days
• Life Insurance
• Disability Insurance
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• Employee Discounts
• Employee Assistance Program (EAP)
• Wellness Program
• Tuition Reimbursement Program
• Employee Scholarship Program
• Certified student loan forgiveness work location

About the Role

The Aid and Assist Case Manager works directly with individuals in pretrial status facing criminal charges. The court has determined these individuals lack the mental fitness to aid & assist in their own legal defense. The court refers individuals to KBBH for community restoration consults, which could result in hospital-level of care placement with the Oregon State Hospital (OSH). Individuals can also be restored locally through KBBH wrap-around services. If sent to OSH, individuals are either “found able” or “unable” to proceed. The Aid & Assist Case Manager remains involved throughout the duration of these legal proceedings.

Aid & Assist Case Manager is responsible for the delivery of direct clinical services to clients at the Klamath County Jail, Klamath Community Corrections Center, and in the community. Direct clinical services may include, legal skills, case management, skills building attending OSH meetings, and other duties as assigned. This position functions as the liaison between Oregon State Hospital, the legal system, and KBBH.

Key Responsibilities

Essential Duties and Responsibilities include but are not limited to the following:

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

Maintain safe, ethical, and compliant practices

• Comply with HIPAA, Oregon Administrative Rules, and confidentiality laws
• Complete documentation within 48 hours or within month end timelines
• Engage in growth opportunities, meetings, and trainings

Success in This Role Looks Like

• Clients experience empathy, clarity, and consistent follow through
• Referrals and documentation are completed accurately and on time
• You communicate effectively with multiple providers and systems
• Barriers to care are identified and reduced
• You serve as a calm, steady presence in crisis situations
• Your work strengthens KBBH’s commitment to people first, wellness centered care

Required Skills & Abilities

• Strong communication and relationship building skills
• Ability to remain calm and grounded in crisis situations
• Strong documentation and organization skills
• Ability to provide skills training and supportive interventions
• Cultural sensitivity and commitment to inclusive service delivery
• Ability to work collaboratively within interdisciplinary teams

Education & Experience: Must meet Oregon State (OARS) and MHACBO.org requirements for QMHA certification, by having one of the following:

• Bachelor’s degree in a behavioral science field
• A combination of at least three years relevant work, education, training, or experience

Licenses & Certifications

• Valid Oregon driver’s license
• Insurable driving record
• Must meet MHACBO QMHA certification requirements and maintain certification for the duration of employment

If you want to make a meaningful difference in moments that matter most, we’d love to meet you. Join us in bringing compassion, clarity, and steady support to individuals navigating crisis.

Apply today! and take the next step toward meaningful work at KBBH.

Other Considerations: Klamath Basin Behavioral Health celebrates diversity and is committed to creating inclusive and equal access to all individuals regardless of race, color, religion, ethnic or national origin, gender, genetic information, age, disability, sexual orientation, gender identity, gender expression, veteran status, or any other basis protected by law. Employment decisions are based on qualifications, merit, and agency need.