Cashier

Key Responsibilities

• Greet every customer warmly upon entering the store with a friendly smile and positive demeanour.
• Operate the POS system to process customer purchases accurately and efficiently, including both in-store and online orders.
• Handle payments through various methods (cash, credit/debit cards, mobile payments), ensuring correct change and transaction accuracy.
• Verify prices and check product availability before processing transactions for walk-in and online customers.
• Manage and track online orders, ensuring they are properly processed through the POS system and reflected accurately in the inventory.
• Assist customers with inquiries related to online orders, adjustments, or cancellations as required.
• Ensure smooth coordination between in-store and online transactions, keeping systems always updated.
• Maintain a clean, organized, and efficient POS station and cash register area.
• Process returns, exchanges, and refunds in accordance with company policy.
• Ensure all transactions are correctly recorded and balanced at the end of each shift.
• Report any discrepancies, system issues, or irregularities to the management team promptly.
• Support inventory management by monitoring stock levels and updating the system for both physical and online sales.
• Deliver excellent customer service by handling inquiries, concerns, and complaints professionally.
• Collaborate with colleagues to ensure smooth daily store operations and efficient order handling.

Additional Responsibilities (During Market Season or Events)

• Participate in special market or event operations as assigned by management.
• Perform cashier duties at event locations or temporary sales venues, following the provided event schedule.
• Ensure the same service standards and accuracy in all transactions during events.
• Assist with event setup, POS operation, and customer service at the event site.

General Requirements

• Follow all company policies and procedures regarding cash handling, security, and POS operations.
• Perform other duties as assigned by management.

Job Type: Full-time