Casino Hotel Shift Manager

Job Purpose or Objective(s): The Hotel Shift Manager has completed responsibility for all Hotel Operations during shift, as specified by management all records, customer satisfaction, policy and procedures compliance, and ensure that associates follow and comply with company standards. You will report to the Hotel Manager/Hotel Director.

**Start Rate: $49,920 | Full-Time | Overnight shift

Primary Tasks:

1. You will assist manager in preparing budgets and organizational development.

2. Management to include staffing, training, discipline, scheduling, and visually monitoring performance to ensure adherence to all service and productivity standards to provide guest satisfaction and profit.

3. You will ensure that guest problems are resolved quickly.

4. Provide input concerning operational deficiencies and areas in need of attention.

5. You will implement operating standards, customer service, and productivity.

6. Ensure that the highest possible standards of guest services and employee relations are maintained and carried out.

7. You will assure compliance with established hotel procedures

8. Perform other duties as may be assigned.

Requirements:

• Excellent oral or written (legible) communication techniques.

• Prior management experience.