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Casino Housekeeper

WE ARE CAESARS

At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.

Our Mission: “Create the Extraordinary"
Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”
Our Values: “Blaze the Trail, Together We Win, All-In on Service”

Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

JOB SUMMARY

POSITION SUMMARY

The casino housekeeper is responsible for cleaning all slot machines, floors, glass, walls and stairs. The housekeeper is also responsible for vacuuming all casino floors and mopping floors around the Service bars, and offices.

HOW YOU WILL CREATE THE EXTRAORDINARY

JOB DUTIES AND RESPONSIBILITIES

The following statements are intended as general examples of the duties of this position and are not all-inclusive. Other reasonable duties may be assigned.

  • Responsible for cleaning all slot machines, floors, windows, walls, stairs, and elevators.
  • Responsible for vacuuming all floors.
  • Cleaning, disinfecting, and restocking all restrooms.
  • Mopping floors around the bars, restrooms and entrance.

  • Responsible for removing all trash and debris from machines, floors, and trash cans and depositing in the outside dumpsters.
  • Creating a clean, safe, friendly and fun atmosphere for all guests and employees.
  • Cleaning up biohazard fluids on the property while wearing the appropriate protective gear.

  • Completes all company-required training within designated time frames.
  • Provides superior guest service, positively affects interactions with guests and employees, and has the resiliency to deal with difficult guests in all types of business conditions and the ability to work effectively and courteously with fellow employees.
  • Report to work in a neat clean and pressed uniform. Well-groomed hair and personal hygiene are essential.


WORKING CONDITIONS/ESSENTIAL FUNCTIONS

  • Ability to use a vacuum cleaner, carpet cleaner, hand tools, buffer, ladders, and shop vac.
  • Knowledge of safety guidelines.
  • Must wear gloves while cleaning
  • Answer all calls promptly and maintain politeness.
  • Ability to perform assigned duties under frequent time pressure in an interruptive or confined environment.
  • Always maintain a pleasant, friendly, and welcoming attitude.
  • Knowledge of all special events and promotions available to guests.
  • Walking 40%, Bending 30% (from waist), Lifting 20% (overhead, arms length up to 20 lbs., up to 100 lbs with assistance), and Standing 10%.
  • Ability to work in a brightly lit, smoke filled casino environment with noise levels.
  • Ability to be at work on time as scheduled on a regular basis which may include nights, weekends, and holidays
  • Always maintain a pleasant, friendly, and welcoming attitude.
  • Be a customer experience owner, act in ways that will surprise and delight our guests. Leave guests with positive feelings about our property and establish/maintain relationships with them. Approach each situation with a “yes we can” attitude, every guest every time.
  • Comply with our drug & alcohol-free workplace. Subject to post offer, for cause and post-accident drug tests.

WHAT YOU WILL NEED

JOB QUALIFICATIONS
  • Ability to read, follows instructions, and understands visual aids.
  • High school diploma or GED equivalent preferred.
  • Ability to obtain a Missouri Gaming License.

TOGETHER WE WIN

We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER

The below statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.

As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

ADA

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.

EQUAL EMPLOYMENT OPPORTUNITY

Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.

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