Category Lead

Role overview:

This role will lead the central mobility charter and own customer retention, growth, and category performance across bikes, autos, and cabs. The role requires strong business ownership, data-driven decision-making, and cross-functional leadership.

Key responsibilities:

• Drive retention and growth strategy for mobility business
• Own category performance across 2W, 3W, and 4W
• Work closely with product, tech, ops, finance, and analytics teams
• Lead pricing, packaging, loyalty, CRM, and growth initiatives
• Own key business metrics such as trips, GMV, churn, and contribution
• Ensure healthy balance between customer demand and driver supply

Ideal candidate profile:

• 10-15 years of experience in consumer internet, mobility, or marketplace businesses
• Strong experience in retention, growth, and category ownership
• Comfortable working with data, dashboards, and experiments
• Good understanding of supply-side dynamics and marketplace health