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CCCAP Quality Assurance Specialist
JOB
STATE OF COLORADO RESIDENCY REQUIREDNOTE: This announcement may be used to fill multiple openings. Colorado Governor Jared Polis is committed to building a Colorado For All, a place where everyone has an opportunity to succeed and live the Colorado way of life. Governor Polis is focused on lowering health care costs for hardworking Coloradans, transitioning the state to renewable energy sources, ensuring every Colorado child gets a quality education, and building an economy that works for everyone.The State of Colorado strives to create a Colorado for All by building and maintaining workplaces that value and respect all Coloradans through a commitment to equal opportunity and hiring based on merit and fitness. The State is resolute in non-discriminatory practices in everything we do, including hiring, employment, and advancement opportunities. We offer a generous benefits package including: 11 paid holidays per year plus vacation and sick leave Medical, dental, and vision plans State paid life insurance policy Choice of 2 retirement plans (defined benefit or defined contribution) Optional 401(k) and 457 plans State paid short-term disability coverage Additional optional life and disability plans Credit Union membership Training and professional developmentTo learn more about State of Colorado benefits visit: https://www.colorado.gov/dhr/benefits.Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, go to https://studentaid.ed.gov/sa/repay-loans/forgiveness-cancellation/public-service? This position will have the opportunity for a hybrid schedule (a combination of in-office and remote workplace). **Please note - equipment provisioning and certain onboarding tasks will take place in person, in our downtown Denver office, on the first day of employment.**The Colorado Department of Early Childhood (CDEC) ensures the delivery of a comprehensive, community-informed, data-driven, high-quality, and equitable early childhood system that supports the care, education, and well-being of all Colorado's young children, their families, and early childhood professionals in all settings. CDEC provides access to collaborative, coordinated, quality early childhood programs and support to children, families, and early care professionals in an effort to best prepare Coloradans for future success. CDEC works with many partners, including parents, schools, child care providers, Early Childhood Councils, counties, Community Centered Boards, early intervention service providers, family resources centers, county human services, county public health, businesses, community organizations, and other stakeholders to provide high-quality early childhood and family support programs.The purpose of the Colorado Child Care Assistance Program (CCCAP) is to provide eligible households with access to high-quality, affordable child care that supports healthy child development and school readiness while promoting household self-sufficiency and informed child care choices. CCCAP provides child care assistance to low-income families who are working, searching for employment, are in training or secondary-education programs, or are participating in the Colorado Works Program, or families that have an open child welfare case. Funding through CCCAP is intended to support low-income families who are working, searching for work, or in school while providing high-quality early learning opportunities for children 0-13 years of age in a variety of early childhood settings such as licensed child care centers, preschools, child care homes, and before and after-school programs.The Colorado Child Care Assistance Program (CCCAP) administers and monitors the Child Care Development Block Grant (CCDBG) subsidy statewide. The purpose of the CCCAP is to provide support for low-income working families by providing child care assistance and promoting quality early learning environments. The CCCAP is a state-supervised, county-administered program supported by the Child Care Automated Tracking System (CHATS). The CCCAP’s goal is to build a child care subsidy program that is child-focused, family-friendly, and fair to providers. The priority of the CCCAP team is to provide counties with the guidance, support, training, and tools needed to administer the CCCAP at the county level.
EXAMPLE OF DUTIES
What you’ll be doing: This position exists to review CCCAP eligibility cases for adherence to federal regulations, the Colorado State Plan, state regulations, and county policies and to fulfill the federal obligations to ensure adequate internal controls are in place to ensure accuracy and mitigate improper payments and potential fraud through case reviews, data reporting, trend analysis, and training/technical assistance based on the Federal Improper Payment Review process. This position provides policy and procedural guidance regarding county eligibility determinations, verification of documentation, and data entry in the Child Care Automated Tracking System (CHATS) through case reviews and reviews of case actions. Responsibilities of this position include ensuring the eligibility and subsidy payments made on behalf of CCCAP meet program requirements. These reviews often include technical issues and complex situations that require the resolution of compliance problems and the reconciliation of divergent viewpoints. This position provides continuous data to the CCCAP Data Analyst on frequency, magnitude, and sources of errors and/ or non-compliance. The data identified through the reviews are utilized by the CCCAP and counties to improve program performance and client services; directly advise on areas of risk, formulate improvement plans for eligibility and payment accuracy to prevent errors, prevent fraud, achieve program compliance, and meet program outcomes. Additional position duties include, but are not limited to: Performs complex eligibility, financial, and compliance reviews of county Human Service agencies administering CCCAP in 64 counties throughout the state of Colorado. Independently reviews agency actions by accessing various databases and agency documents (case records). Evaluates the validity and completeness of the data obtained and independently determines the need for continued investigation or to proceed with the determination of program compliance. Analyzes data to measure payment accuracy, payments issued, child care authorizations, and other measures as defined to assess overall eligibility and payment accuracy for the CCCAP program. Research information from CHATS, data reports, case files, that are incorrect and/or inconsistent, to identify trends for technical assistance, policy clarification, and system enhancements, and provides data findings to inform practice.Documents case file review findings and follows appropriate procedures for responses to counties to ensure they align with federal requirements, state statutes, and CCCAP regulations. Directs county agencies to take action based on findings. Provides recommendations for technical assistance and training in identified areas of risk, as well as additional reporting and tracking to monitor improvement plans.Identifies and categorizes errors based on data collection standards to inform accurate and consistent data reporting and payment accuracy rates and tracks aggregate statewide and county-specific data for reporting. Assists in the development of case file review tools, processes, and procedures. Incorporates new policy and regulatory requirements into daily operations. Undertakes administrative and staffing duties in support of securing case files for review.Other duties as assigned
SUPPLEMENTAL INFORMATION
How to Apply(PLEASE READ CAREFULLY) Please note that ONLY your State of Colorado job application will be reviewed during the initial screening; if you submit a resume and cover letter, they will be reviewed in later stages of the selection process. Therefore, it is paramount that you clearly describe all your relevant experience on the application itself. Applications left blank or marked "SEE RESUME" will not be considered.Complete Applications must include the following documents: A complete CDEC Application for Announced Vacancy (please submit online using the green 'APPLY' button at the top of this announcement)A complete Supplemental Questionnaire (The questionnaire is part of the online application. You will be prompted to answer them as you are completing your online application.)A cover letter that describes your interest in this position, how your experience aligns with the minimum and preferred qualifications of this position. Cover letters must be uploaded as an attachment to your online application. Cover letters will not be accepted after the closing date and time of the announcement.If you are a veteran, a copy of your DD214. Please submit this as an attachment to your online application.Your application will be reviewed against the minimum qualifications for the position. If your application demonstrates that you meet the minimum qualifications, you will be invited to the comparative analysis process, which is described below.Comparative Analysis ProcessThe comparative analysis process will consist primarily of a review of applications against the minimum and preferred qualifications of this position. Applications will be reviewed in comparison to all others in the applicant pool in order to identify a top group of candidates who may be invited for a final interview. Depending on the size of the applicant pool, additional selection processes may be utilized to identify a top group of candidates. Applicants will be notified of their status via email. Failure to submit properly completed documents by the closing date will result in your application being rejected.The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.Transfer, Non-Disciplinary Demotion or Reinstatement If you believe that you are eligible to be considered as a transfer, non-disciplinary demotion, or reinstatement to this vacancy, you must submit a completed application following the directions in this job announcement and you will be included in the selection process along with other qualified applicants. If you are the finalist for this position after the selection process, Human Resources will confirm your eligibility to be appointed as a transfer, non-disciplinary demotion, or reinstatement applicant. ADAAA Accommodations: CDEC is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to the HR Business Partner, Jenny Nguyen @ Jenny.n.nguyen@state.co.us. The Department does not offer sponsored visas for employment purposes. Technical Assistance: If you experience difficulty in uploading or attaching documents to your online application, or for any other technical difficulties, call NEOGOV technical support at 855-524-5627 anytime between 6:00 a.m.-6:00 p.m. (Pacific Time). HOW TO APPLY: Please submit an online application for this position at https://www.governmentjobs.com/careers/colorado. Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed.IF NOT APPLYING ON-LINE, SUBMIT APPLICATION TO: Online applications are strongly preferred. If you are unable to submit an online application, please reach out to the contact listed. Please note, all applications must be received by the closing date listed on the job posting.DEPARTMENT CONTACT INFORMATION: Jenny.n.nguyen@state.co.usMETHODS OF APPOINTMENT: Appointment to the vacancy or vacancies represented by this announcement is expected to be from the eligible list created. However, at the discretion of the appointing authority, the position(s) may be filled by another method of appointment for a valid articulated business reason.
STATE OF COLORADO RESIDENCY REQUIREDNOTE: This announcement may be used to fill multiple openings. Colorado Governor Jared Polis is committed to building a Colorado For All, a place where everyone has an opportunity to succeed and live the Colorado way of life. Governor Polis is focused on lowering health care costs for hardworking Coloradans, transitioning the state to renewable energy sources, ensuring every Colorado child gets a quality education, and building an economy that works for everyone.The State of Colorado strives to create a Colorado for All by building and maintaining workplaces that value and respect all Coloradans through a commitment to equal opportunity and hiring based on merit and fitness. The State is resolute in non-discriminatory practices in everything we do, including hiring, employment, and advancement opportunities. We offer a generous benefits package including: 11 paid holidays per year plus vacation and sick leave Medical, dental, and vision plans State paid life insurance policy Choice of 2 retirement plans (defined benefit or defined contribution) Optional 401(k) and 457 plans State paid short-term disability coverage Additional optional life and disability plans Credit Union membership Training and professional developmentTo learn more about State of Colorado benefits visit: https://www.colorado.gov/dhr/benefits.Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, go to https://studentaid.ed.gov/sa/repay-loans/forgiveness-cancellation/public-service? This position will have the opportunity for a hybrid schedule (a combination of in-office and remote workplace). **Please note - equipment provisioning and certain onboarding tasks will take place in person, in our downtown Denver office, on the first day of employment.**The Colorado Department of Early Childhood (CDEC) ensures the delivery of a comprehensive, community-informed, data-driven, high-quality, and equitable early childhood system that supports the care, education, and well-being of all Colorado's young children, their families, and early childhood professionals in all settings. CDEC provides access to collaborative, coordinated, quality early childhood programs and support to children, families, and early care professionals in an effort to best prepare Coloradans for future success. CDEC works with many partners, including parents, schools, child care providers, Early Childhood Councils, counties, Community Centered Boards, early intervention service providers, family resources centers, county human services, county public health, businesses, community organizations, and other stakeholders to provide high-quality early childhood and family support programs.The purpose of the Colorado Child Care Assistance Program (CCCAP) is to provide eligible households with access to high-quality, affordable child care that supports healthy child development and school readiness while promoting household self-sufficiency and informed child care choices. CCCAP provides child care assistance to low-income families who are working, searching for employment, are in training or secondary-education programs, or are participating in the Colorado Works Program, or families that have an open child welfare case. Funding through CCCAP is intended to support low-income families who are working, searching for work, or in school while providing high-quality early learning opportunities for children 0-13 years of age in a variety of early childhood settings such as licensed child care centers, preschools, child care homes, and before and after-school programs.The Colorado Child Care Assistance Program (CCCAP) administers and monitors the Child Care Development Block Grant (CCDBG) subsidy statewide. The purpose of the CCCAP is to provide support for low-income working families by providing child care assistance and promoting quality early learning environments. The CCCAP is a state-supervised, county-administered program supported by the Child Care Automated Tracking System (CHATS). The CCCAP’s goal is to build a child care subsidy program that is child-focused, family-friendly, and fair to providers. The priority of the CCCAP team is to provide counties with the guidance, support, training, and tools needed to administer the CCCAP at the county level.
EXAMPLE OF DUTIES
What you’ll be doing: This position exists to review CCCAP eligibility cases for adherence to federal regulations, the Colorado State Plan, state regulations, and county policies and to fulfill the federal obligations to ensure adequate internal controls are in place to ensure accuracy and mitigate improper payments and potential fraud through case reviews, data reporting, trend analysis, and training/technical assistance based on the Federal Improper Payment Review process. This position provides policy and procedural guidance regarding county eligibility determinations, verification of documentation, and data entry in the Child Care Automated Tracking System (CHATS) through case reviews and reviews of case actions. Responsibilities of this position include ensuring the eligibility and subsidy payments made on behalf of CCCAP meet program requirements. These reviews often include technical issues and complex situations that require the resolution of compliance problems and the reconciliation of divergent viewpoints. This position provides continuous data to the CCCAP Data Analyst on frequency, magnitude, and sources of errors and/ or non-compliance. The data identified through the reviews are utilized by the CCCAP and counties to improve program performance and client services; directly advise on areas of risk, formulate improvement plans for eligibility and payment accuracy to prevent errors, prevent fraud, achieve program compliance, and meet program outcomes. Additional position duties include, but are not limited to: Performs complex eligibility, financial, and compliance reviews of county Human Service agencies administering CCCAP in 64 counties throughout the state of Colorado. Independently reviews agency actions by accessing various databases and agency documents (case records). Evaluates the validity and completeness of the data obtained and independently determines the need for continued investigation or to proceed with the determination of program compliance. Analyzes data to measure payment accuracy, payments issued, child care authorizations, and other measures as defined to assess overall eligibility and payment accuracy for the CCCAP program. Research information from CHATS, data reports, case files, that are incorrect and/or inconsistent, to identify trends for technical assistance, policy clarification, and system enhancements, and provides data findings to inform practice.Documents case file review findings and follows appropriate procedures for responses to counties to ensure they align with federal requirements, state statutes, and CCCAP regulations. Directs county agencies to take action based on findings. Provides recommendations for technical assistance and training in identified areas of risk, as well as additional reporting and tracking to monitor improvement plans.Identifies and categorizes errors based on data collection standards to inform accurate and consistent data reporting and payment accuracy rates and tracks aggregate statewide and county-specific data for reporting. Assists in the development of case file review tools, processes, and procedures. Incorporates new policy and regulatory requirements into daily operations. Undertakes administrative and staffing duties in support of securing case files for review.Other duties as assigned
SUPPLEMENTAL INFORMATION
How to Apply(PLEASE READ CAREFULLY) Please note that ONLY your State of Colorado job application will be reviewed during the initial screening; if you submit a resume and cover letter, they will be reviewed in later stages of the selection process. Therefore, it is paramount that you clearly describe all your relevant experience on the application itself. Applications left blank or marked "SEE RESUME" will not be considered.Complete Applications must include the following documents: A complete CDEC Application for Announced Vacancy (please submit online using the green 'APPLY' button at the top of this announcement)A complete Supplemental Questionnaire (The questionnaire is part of the online application. You will be prompted to answer them as you are completing your online application.)A cover letter that describes your interest in this position, how your experience aligns with the minimum and preferred qualifications of this position. Cover letters must be uploaded as an attachment to your online application. Cover letters will not be accepted after the closing date and time of the announcement.If you are a veteran, a copy of your DD214. Please submit this as an attachment to your online application.Your application will be reviewed against the minimum qualifications for the position. If your application demonstrates that you meet the minimum qualifications, you will be invited to the comparative analysis process, which is described below.Comparative Analysis ProcessThe comparative analysis process will consist primarily of a review of applications against the minimum and preferred qualifications of this position. Applications will be reviewed in comparison to all others in the applicant pool in order to identify a top group of candidates who may be invited for a final interview. Depending on the size of the applicant pool, additional selection processes may be utilized to identify a top group of candidates. Applicants will be notified of their status via email. Failure to submit properly completed documents by the closing date will result in your application being rejected.The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.Transfer, Non-Disciplinary Demotion or Reinstatement If you believe that you are eligible to be considered as a transfer, non-disciplinary demotion, or reinstatement to this vacancy, you must submit a completed application following the directions in this job announcement and you will be included in the selection process along with other qualified applicants. If you are the finalist for this position after the selection process, Human Resources will confirm your eligibility to be appointed as a transfer, non-disciplinary demotion, or reinstatement applicant. ADAAA Accommodations: CDEC is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to the HR Business Partner, Jenny Nguyen @ Jenny.n.nguyen@state.co.us. The Department does not offer sponsored visas for employment purposes. Technical Assistance: If you experience difficulty in uploading or attaching documents to your online application, or for any other technical difficulties, call NEOGOV technical support at 855-524-5627 anytime between 6:00 a.m.-6:00 p.m. (Pacific Time). HOW TO APPLY: Please submit an online application for this position at https://www.governmentjobs.com/careers/colorado. Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed.IF NOT APPLYING ON-LINE, SUBMIT APPLICATION TO: Online applications are strongly preferred. If you are unable to submit an online application, please reach out to the contact listed. Please note, all applications must be received by the closing date listed on the job posting.DEPARTMENT CONTACT INFORMATION: Jenny.n.nguyen@state.co.usMETHODS OF APPOINTMENT: Appointment to the vacancy or vacancies represented by this announcement is expected to be from the eligible list created. However, at the discretion of the appointing authority, the position(s) may be filled by another method of appointment for a valid articulated business reason.
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