Center Manager

Center Manager

Poway and Golden Triangle
Full Time| $63,000 to $75,000 (DOE)

Join IHS and discover more than a job: purpose in your work, room to grow, balance you can count on, and benefits that back it all up.

Summary: The Center Manager is responsible for ensuring excellent patient care through effective leadership and management techniques. The Center Manager will effectively own the business and lead a team of administrative and clinical team members while upholding the company's mission, policies and procedures.

What You'll Do:

• Drive the business results and increase patient satisfaction through active performance management of staff to ensure consistent achievement of patient care and operational goals based on key performance indicators and metrics.
• Effectively manages employee performance by consistently providing constructive feedback, taking a collaborative approach to employee development, and administering necessary training including evaluations and performance improvement plans. Hold team accountable and ensure the company's policies, procedures, and performance standards are met.
• Communicate, implement, and reinforce organizational goals, policies, values, initiatives, and workflow in a way that ensures the team understands their contribution and accountability to the success of the organization.
• Manage and analyze daily/weekly/monthly operational statistics related to patient volume, modality volume, front desk productivity, TOS/Billing accuracy.
• Identify methods to continuously improve internal processes and increase patient satisfaction efficiently with employee engagement.
• Take an active part in listening to the voice of the customer by periodically making waiting room rounds.
• Identify and maintain physical appearance of facility and to ensure quality appearance.
• Ensuring all staff on site are compliant with company policies, procedures, state and federal regulations.
• Manage labor audits and review staff scheduling to maximize efficiency.
• Management budget at assigned centers through the effective management of volumes, inventory and labor hours.

What We Are Looking For:

• Associates degree (A.A.) or equivalent from two-year college or technical school; or a minimum of one year of related experience and/or training.
• 2 years minimum management experience (healthcare industry preferred)

What We Offer

• 4 weeks of PTO for both full-time and part-time team members
• Annual compensation reviews
• Comprehensive medical, dental, and vision coverage
• HSA contributions and 401k matching for your future
• Growth opportunities through cross-training, mentorship, and leadership development
• Career advancement through our Lean Development and Leadership programs

Why Work at IHS

At IHS, you're more than an employee — you're a valued voice in shaping the future of patient care. We foster a culture of collaboration, transparency, and continuous improvement — where every team member contributes to our mission of providing exceptional imaging and interventional radiology services.

Imaging Healthcare Specialists is an Equal Opportunity Employer and ensures its employment decisions comply with all applicable federal and state regulations, including Title VII, the Age Discrimination in Employment Act, and the Rehabilitation Act of 1973.

Pay: $63,000.00 - $75,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person