Job Summary
We are looking for an experienced, dynamic, and mission-driven
Hospital Unit Head
to lead the overall operations, clinical coordination, and business outcomes of our hospital unit. The ideal candidate will have a solid understanding of
P&L ownership
,
clinical administration
,
process efficiency
, and
strategic business growth
within a healthcare environment.
Key Responsibilities
Business & P&L Management
:
-
Full ownership of unit’s P&L, including topline and bottom-line performance
-
Develop and monitor annual business plans, revenue targets, cost budgets, and ROI measures
-
Implement cost control strategies, efficiency metrics, and drive continuous improvement
Clinical & Operational Oversight
-
Collaborate with Medical Services, Nursing, Diagnostics, and other departments for efficient clinical operations
-
Ensure optimal bed utilization, OT scheduling, and ALOS management
-
Drive process efficiency through lean methods and clinical excellence initiatives
Strategic Planning & Growth
-
Identify and drive business development initiatives – empanelments, referral partnerships, doctor onboarding, and external collaborations
-
Lead initiatives for service diversification and improved market share
Quality, Compliance & Patient Safety
-
Ensure adherence to NABH / other quality standards
-
Implement and monitor infection control, safety protocols, and audit compliance
-
Drive patient-centric culture and manage grievance redressal effectively
Stakeholder Management
-
Engage regularly with consultants, surgeons, referring doctors, corporate partners, and internal departments
-
Coordinate with corporate office for reporting, strategic alignment, and corporate governance
Revenue Cycle & Digitization
-
Oversee the billing process, claim submissions, and manage denials / leakages
-
Drive digitization initiatives, EMR implementation, and dashboarding for real-time visibility
Qualifications
Mandatory - Medical Graduation.
Preferred - MBBS From India
Mandatory - Post-Graduation in Hospital Administration
Preferred - MD Or MHA From a Reputed Institution
Must have skills
-
hospital economics
-
clinical protocols
-
market dynamics
-
healthcare compliance
-
statutory norms
-
risk mitigation
-
Team leadership
-
cross-functional teams
-
high-pressure operations
-
MIS
-
data-driven decision-making
-
strategic thinking
-
Hospital P & L
-
Hospital Administration
-
Deep understanding of hospital revenue streams
-
Cost center management
-
Budgeting
-
forecasting
-
Familiarity with ALOS, bed occupancy, and clinical protocols
-
NABH standards
-
quality audits
-
Revenue Cycle Management
-
Conflict Resolution
-
Emotional Intelligence
-
Problem Solving
-
Negotiation & Persuasion
-
Time Management & Prioritization
-
Adaptability & Learning Agility
-
Ethics & Integrity