Job Title: Centre Head
Location: Pune – Baner & Koregaon Park
Key Responsibilities
1. Centre Management:
- Oversee day-to-day operations, ensuring smooth functioning and high standards of service delivery.
- Manage budgets to ensure cost-effective operations and adherence to financial targets.
- Monitor and analyze performance metrics such as patient satisfaction, treatment outcomes, and revenue generation.
- Ensure compliance with all regulatory and company standards.
2. Team Leadership:
- Lead, mentor, and manage a team of physiotherapists, administrative staff, and healthcare professionals.
- Conduct regular training and development programs to enhance team skills and knowledge.
- Foster a positive work environment that promotes teamwork, professional growth, and high morale.
3. Patient Care:
- Ensure patients receive the highest level of care and effective treatment plans.
- Address patient concerns and complaints promptly and professionally.
- Collaborate with the clinical team to develop and implement new treatment protocols and services.
4. Business Development:
- Drive patient acquisition and retention strategies to meet growth targets.
- Develop and execute BTL marketing initiatives such as community outreach, health camps, workshops, and business partnerships.
- Build and maintain relationships with doctors, hospitals, and other referral sources.
5. Quality Assurance:
- Regularly review and assess service quality at the centre.
- Implement continuous quality improvement initiatives for patient care and operational efficiency.
6. Reporting:
- Provide regular reports on centre performance including financials, patient feedback, and team productivity to senior management.
- Maintain accurate records of all operations and activities.
Qualifications
- Bachelor’s/Master’s degree in Healthcare Management or a related field.
- Minimum 5 years of healthcare management experience, including at least 3 years in a leadership role.
- Strong understanding of physiotherapy practices and patient care.
- Proven expertise in business development and BTL marketing.
- Excellent leadership, communication, and interpersonal skills.
- Ability to work under pressure and manage multiple tasks effectively.
Key Competencies
- Leadership & Team Management
- Business Acumen
- Strategic Thinking
- Customer Focus
- Problem-Solving
- Marketing & Sales
To Apply: Send your updated CV to sayaji{@]expediteinformaitcs.com
Contact: +91 9665566357
Job Type: Full-time
Pay: ₹35,000.00 - ₹40,000.00 per month
Benefits:
Work Location: In person