Greetings from NIIB group ...................!!!!!!!!!!!!!!!!!!!!!!!
We are looking to hire the Centre Manager/Admin/Front Desk combines management, administrative, and customer-facing duties. Key responsibilities include supervising staff, managing the reception area, handling inquiries and complaints, and performing administrative tasks like scheduling, managing supplies, and maintaining records. The role requires strong leadership, excellent communication, and multitasking abilities to ensure smooth daily operations.
This core role requires a blend of excellent customer service skills, organizational abilities, and leadership qualities.
Key responsibilities
- Staff management: Train, supervise, and support front desk, administrative, and call center staff. Manage shift schedules, evaluate performance, and ensure they provide excellent customer service.
- Team Handling : This role requires excellent customer service & sale skills, organizational abilities, and leadership qualities for team handling.
- Front desk operations: Ensure the front desk area is clean, organized, and well-stocked with necessary materials. Act as the first point of contact for guests and visitors, greeting them and handling initial inquiries.
- Customer service: Answer and direct phone calls, answer questions, and address complaints. Resolve customer issues in a timely and professional manner.
- Administrative support: Manage incoming and outgoing mail and packages. Handle data entry, filing, and other clerical tasks as needed.
- Scheduling and planning: Coordinate calendars, schedule appointments, and assist with event planning.
- Office management: Monitor and order office supplies. Maintain records of office expenses and costs, and assist with budget preparation and management.
Why us:
- Brand Name in industry for having experience more than last long 20 years.
- Providing best salary & perks for staff.
- Healthy and secure working environment.
Please call/message your CV to apply for the same.
whats app No 99147-55538
Regards
HR Dep't
NIIB group
Job Type: Full-time
Pay: ₹15,000.00 - ₹40,000.00 per month
Work Location: In person