Chain Manager

Who we are?

Americana Restaurants is a leading restaurant operator and food & beverage platform in the MENA region. With a legacy that dates back to 1964, we’ve grown to represent and manage some of the world’s most beloved restaurant brands—including KFC, Pizza Hut, Hardee’s, Krispy Kreme, and many more—across over 12 countries. Our commitment to operational excellence, innovation, and customer satisfaction continues to drive our growth and success in the region.

As we expand, we're looking for passionate professionals who thrive in fast-paced, dynamic environments. If you're driven by purpose and motivated to make an impact, we'd love to have you on our team.

Role Purpose:

Lead and manage all operational aspects of a restaurant chain to drive sales growth, maximize profitability, and maintain brand leadership in a competitive market. Ensure excellence in service delivery, compliance, team development, and strategic execution across all outlets.

Key Responsibilities:

• Drive transaction growth and service excellence across the chain
• Oversee franchisee audit follow-ups and action plans
• Lead new initiatives to grow sales and improve EBITDA
• Finalize and manage annual sales and cost budgets
• Ensure food safety, quality standards, and maintenance compliance
• Develop and mentor high-potential talent through bench planning

Qualifications & Experience:

• Bachelor’s degree in Hotel & Tourism or related field
• Postgraduate studies in Business or FMCG (preferred)
• Minimum 7 years of F&B or hospitality operations experience
• Fluent in Arabic and English; strong MS Office skills
• Deep understanding of operational KPIs and brand standards

Core Competencies:

• Leadership & influence
• Operational excellence
• Business & analytical thinking
• Team development & coaching