Change Management Coordinator

Overview

You should be able to facilitate and drive organizational change initiatives while ensuring smooth transition and adoption across teams. You should be prepared to coordinate between various stakeholders, develop and implement change management strategies, and work alongside project managers to identify and address resistance to change while maintaining productivity and meeting organizational objectives.

Responsibilities

• Support the development and implementation of change management strategies and plans.
• Coordinate and facilitate change-related communications across all levels of the organization.
• Track and monitor change implementation progress and create regular status reports.
• Conduct change impact assessments and readiness evaluations.
• Design and deliver change management training programs and workshops.
• Create and maintain change management documentation and templates.
• Support stakeholder engagement and manage resistance through proactive communication.
• Analyze change metrics and KPIs to measure adoption and success rates.
• Collaborate with project teams to integrate change management activities into project plans.
• Identify and address potential risks and barriers to change implementation.
• Develop and maintain feedback channels to gather insights from affected employees.
• Support the creation and updating of Standard Operating Procedures (SOPs) during transitions.
• Coordinate with department leaders to ensure alignment with organizational goals.
• Monitor and evaluate post-implementation results and recommend adjustments as needed.
• Build and maintain relationships with key stakeholders to ensure buy-in and support.

Qualifications

• 1+ years of Microsoft Office products and applications experience
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Work 40 hours/week, and overtime as required
• +1 years in AMZL operations
• Engineering Background or equivalent

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