Chat Support Representative

Chat Support Representative

Vibrant Engineering, a sister company of Vibrant Technologies Ltd., is currently hiring Chat Support Representatives for our Nazimabad office.

Vibrant Engineering is a manufacturing and supply company dealing in engineering-related products and services. We are looking for motivated and communication-friendly individuals who can handle customer inquiries, respond to leads through social media platforms, and assist clients professionally.

Position: Chat Support Representative
Location: Nazimabad No. 2, Karachi
Office Address: Shop No. 13, Falak Park View, 2-B Karachi, Block 2 Nazimabad, Karachi
Timings: 11:00 AM – 07:30 PM
Working Days: Monday – Saturday
Salary Range: PKR 30,000 – 40,000
Job Type: Full-Time

Key Responsibilities:

• Respond to customer inquiries.
• Handle incoming leads and provide accurate information regarding products and services
• Maintain professional communication with customers through chat and calls
• Follow up with interested clients and maintain proper lead records
• Coordinate with the internal team regarding customer requirements and updates
• Assist in managing daily social media responses and customer engagement

Requirements:

• Minimum Qualification: Matric / Intermediate
• Basic communication and typing skills
• Familiarity with Facebook, WhatsApp, and Instagram
• Good attitude and willingness to learn
• Prior experience in chat support or customer dealing will be considered a plus

Interested candidates can send their updated CVs to:

careers@vibranttechnologie.com

Only shortlisted candidates will be contacted.

Pay: Rs30,000.00 - Rs40,000.00 per month

Work Location: In person