Chief Digital Architect

About The Role

We’re looking for a Chief Digital Architect to lead architecture vision and governance across a multi-brand digital ecosystem defining how customer-facing platforms, data, and Gen-AI applications come together to deliver next-generation experiences.

You’ll act as the overall architecture authority, aligning strategy and execution across digital, web, mobile, loyalty, integration, and cloud. You’ll collaborate with Enterprise, Cloud, and Solution Architects to design a cohesive, scalable, and secure landscape that powers innovation across multiple brands.

This is a senior, high-impact role for someone who combines deep technical acumen with strategic leadership and hands-on delivery.

What You'll Do

• Act as the Chief Architect for the enterprise digital landscape.
• Coordinate across Solution, Cloud, and Enterprise Architecture teams.
• Map and document the current-state architecture across all digital domains.
• Lead architecture reviews of key customer journeys and technology layers.
• Design target-state architectures and transition roadmaps across platforms.
• Define architecture for digital workstreams (web, mobile, loyalty, data, integration, cloud).
• Ensure architectural coherence across Gen-AI, cloud-native, and CX applications.
• Drive design reviews, documentation standards, and governance processes.

Requirements

• 12+ years building and delivering customer-facing digital applications (web & mobile).
• Expertise in MDM, CDP, CXP, CMS, DAM, and Loyalty platforms.
• Hands-on experience with cloud-native applications (Azure or GCP).
• Experience building and deploying Gen-AI solutions.
• Strong understanding of software architecture styles, microservices, and DevSecOps.
• Exposure to multi-tenancy and FinOps in scalable cloud environments.
• Experience leading architecture teams and collaborating with delivery squads.
• Broad understanding of retail and e-commerce ecosystems.
• Excellent communication and stakeholder management skills.