Circulation Assistant

Summary / Main Purpose of Job:

The Phoenixville Public Library is a non-profit organization with the mission of providing access to educational, cultural, and recreational resources for the community it serves. The library is currently seeking part-time circulation assistant who will report to the Circulation Manager. Part-time circulation assistants are responsible for performing all circulation duties in a timely, efficient manner.

Essential Duties and Responsibilities

• Must have the ability to work in a fast-paced environment and have excellent customer service and computer skills.
• Performs all circulation desk duties using computerized system
• Check materials in/out/renew materials
• Reserve materials
• Issues new patron cards/updates cards
• Manages the routing of Holds
• Handle financial transactions accurately.
• Performs all opening/closing procedures in work area/public areas
• Performs basic reference work or refers it to senior staff in charge
• Assisting patrons with finding library materials, providing reader's advisory, answering basic computer queries, and monitoring appropriate use of the facility.
• Inspect returned materials for damage.
• Greets, direct, and provide information to library customers and performs a variety of clerical tasks related to the processing, sorting and circulation of library materials.
• Respond to incoming telephone calls and provide basic assistance with directional, instructional and informational inquiries at the circulation desks and public workstations.

· Keep abreast of all system changes and improvements.

· Keep pace with all library policies, staff meeting minutes and changes in Procedure Manual.

• Attend online educational programs for staff development as requested or assigned by the Circulation Manager.
• Other duties assigned as needed.

Qualifications/Requirements

· High School Diploma or General Education Degree (GED), some college preferred.

· Basic office skills (typing, filing, answering phones, etc.).

· Previous experience working in library with computerized systems (preferred).

· Customer service skills

· Basics knowledge and use of computers, e-mail, and the internet. Knowledge of Microsoft Office

Physical Demands:

While performing the duties of this position, the employee is frequently required to sit; walk; stand; bend at the waist while working; kneel, stoop, crouch or squat; talk or hear; handle and lift up to 25 pounds; push a cart of books that weighs up to 125 pounds; and sit at a computer terminal for up to 4 hours at a time. Occasionally, the employee will need to work with arms above shoulders or reach above shoulder height. The specific vision requirements for this position are as follows:

· Close vision.

· Color vision.

· Ability to read and alphabetize and place items in numeric order.

The following background checks are required:

• Pennsylvania State Police Request for Criminal Records Check
• Department of Public Welfare Child Abuse History Clearance
• Federal Criminal History Record Information

Hours:

Tuesdays from 2 P.M. to 8 P.M.

Thursdays from 2 to 5 PM

First Saturday of Every Month from 9 to 5 PM

Occasional fifth Saturday

Salary: $14.50/hour

Pay: $14.50 per hour

Work Location: In person