Cisco Techno-Commercial Engineer

Technical Duties

• Deploy, configure, and support Cisco enterprise solutions including:
• Routing & Switching: Catalyst, Nexus
• Security: ASA, Firepower, ISE, Umbrella
• Wireless: WLC, Access Points, DNAC
• Collaboration: CUCM, Webex
• SD-WAN, Meraki, ACI
• Prepare and deliver Low-Level Designs (LLDs), implementation plans, and configuration guides.
• Provide L2/L3 technical support during project rollouts and post-deployment.
• Conduct site surveys, network assessments, and health checks.
• Coordinate with Cisco TAC and regional SE teams for escalations.

Commercial / Pre-Sales Duties

• Collaborate with sales and bid teams to:
• Understand client needs and propose tailored Cisco solutions.
• Prepare BoMs, proposals, and solution documents.
• Support RFP/RFI responses, client demos, and presentations.
• Assist with deal registration, pricing strategies, and Cisco Middle East incentive programs (VIP, CSPP, OIP).

Requirements

• 10+ years of experience with Cisco solutions in the GCC / Middle East region.
• Strong knowledge of enterprise network design and implementation.
• Hands-on experience with Cisco licensing, Smart Accounts, and Enterprise Agreements.
• Familiarity with Cisco’s channel ecosystem (partners, distributors, Cisco AMs).
• Certifications:
• CCNP (Enterprise, Security, or Collaboration) – required
• CCNA – minimum baseline
• Strong client-facing, communication, and presentation skills.
• Arabic language familiarity (preferred, not mandatory).

Preferred Experience

• Working with government or oil & gas clients (Qatar, UAE, KSA).
• Multi-vendor integration (Cisco + Palo Alto, Fortinet, Microsoft, etc.).
• Understanding of procurement cycles, SLA expectations, and compliance norms in the Middle East.

Soft Skills

• Culturally adaptable for diverse GCC teams.
• Strong documentation and reporting skills.
• Ability to balance technical quality with commercial cost-effectiveness.

Job Types: Full-time, Permanent