Software Support Engineer

Key Responsibilities

• Provide first-level and second-level support for
• software applications.Diagnose and resolve technical issues related to software performance, configuration, and integration.
• Liaise with end-users to identify issues and provide timely solutions.
• Document incidents, problems, and resolutions in line with company standards.
• Collaborate with internal teams to escalate complex issues when required.
• Assist in software upgrades, patch management, and system testing.
• Deliver user training and support for software-related queries
• Ensure compliance with IT policies and procedures.

Qualifications & Requirements

• Education: Graduate degree (IT, Computer Science,or related field).
• Experience: 2-3 years of experience in software support or a related technical role.
• Languages: Fluency in Arabic and French is mandatory

Job Type: Full-time

Pay: QAR4,000.00 - QAR4,250.00 per month