Customer Relations Associate (Female)

• Listening to customers’ concerns and handling complaints and returns
• Giving detailed explanations of services or products
• Working with a sales team to create better methods to address customer complaints
• Reviewing customer accounts and transactions while resolving issues
• Communicating with customers in-person, through email or chat, over the phone or on social media
• Receiving orders, calculating charges and processing payments
• Monitoring customer satisfaction levels
• Referring customers to superiors when necessary

Job Type: Full-time

Pay: QAR4,000.00 per month

Education:

• Bachelor's (Required)

Experience:

• Sales: 4 years (Required)

License/Certification:

• Driving License (Required)