City Head, Dark Stores Fulfilment

About noon:

We’re building an ecosystem of digital products and services that power everyday life across the Middle East—fast, scalable, and deeply customer-centric. Our mission is to deliver to every door every day. We want to redefine what technology can do in this region, and we’re looking for a City Head who can help us move even faster.

Noon’s fastest hyper-local delivery platform, Noon Minutes, offers a localized assortment of FMCG & grocery products with delivery within 15-minutes. Currently live across the UAE and Saudi Arabia, offering thousands of products to customers in record time.

noon’s mission: Every door, every day.

What you'll do:

Team noon has some of the fastest, smartest, and hardest-working people we've encountered. With a young, aggressive, and talented team, we're driving major missions forward.

• Manage a large cluster of dark stores
• Managing and motivating a team of Assistant Managers, Supervisors, Team Leaders, and other on ground positions.
• Assist in resource planning / budgeting
• Control and Lead daily meetings ensuring consistency across operational teams
• Attracting and recruiting the best talent
• Ensure Key output/input KPIs are met across dark stores in terms of:
• Inventory Hygiene
• Customer Experience
• Speed
• Quality Control

What you'll need:

• Bachelor’s Degree in Logistics or Supply Chain Management or a similar role
• Minimum 6 years of experience in Q-commerce in a related field
• Strong experience in working as a business partner in delivering better decision support and enabling strategic initiatives which help to improve organization financial performance.
• Excellent analytical skills as well as strong business acumen.
• Excellent interpersonal and communication skills, with the ability to build relationships with internal and external stakeholders.

Who will excel?

• We’re looking for people with high standards, who understand that hard work matters.
• You need to be relentlessly resourceful and operate with a deep bias for action.
• We need people with the courage to be fiercely original.
• noon is not for everyone; readiness to adapt, pivot, and learn is essential.