City Head - Field Sales

Job Title: City Head – B2C Field Sales (Scan Pro)

Company: MakeO toothsi
Location: Pune

Role Overview

MakeO toothsi is looking for a City Head – B2C Field Sales (Scan Pro) to lead and scale our on-ground Scan Pro sales operations in Pune. This role will be responsible for driving city-level revenue, managing large feet-on-street teams, ensuring high Scan Pro productivity, and executing aggressive growth plans.

This is a high-ownership leadership role with direct accountability for Pune’s B2C performance.

Key Responsibilities

1. City Revenue & Growth

• Own and deliver Pune city B2C revenue targets
• Drive consumer acquisition, lead conversion, and treatment plan closures
• Execute city-level growth and expansion strategies

2. Scan Pro Team Management

• Lead, manage, and scale toothsi Scan Pros, Team Leaders, and City Managers
• Ensure optimal deployment, productivity, and performance of Scan Pros
• Conduct regular field reviews, ride-alongs, and performance coaching
• Drive adherence to SOPs, quality standards, and customer experience

3. Execution & Operations

• Ensure strong on-ground execution at malls, societies, kiosks, and partner locations
• Track daily, weekly, and monthly performance metrics
• Identify gaps and implement corrective actions quickly

4. Stakeholder & Cross-Functional Coordination

• Work closely with marketing, central sales, ops, and clinic teams
• Coordinate with central leadership on targets, incentives, and capacity planning
• Ensure smooth handover from Scan Pro to central sales teams

5. People Development & Discipline

• Hire, train, and retain high-performing Scan Pro teams
• Build a strong performance culture with clear KPIs and accountability
• Manage incentives, attendance, and discipline for field teams

Desired Candidate Profile

• 8–12 years of experience in B2C field sales
• 4+ years in a city-level / regional leadership role
• Proven experience managing large feet-on-street sales teams
• Strong execution, people management, and analytical skills
• Experience in D2C / healthcare / retail / telecom / BFSI / FMCG preferred
• Comfortable with aggressive targets and fast-paced environments

Key Skills

• B2C Field Sales Leadership
• City P&L / Revenue Ownership
• Scan Pro / Feet-on-Street Management
• Team Building & Performance Management
• Execution Excellence
• Data-driven decision making

Location: Pune

Job Type: Full-time

Pay: ₹800,000.00 - ₹1,000,000.00 per year

Benefits:

• Cell phone reimbursement
• Health insurance
• Provident Fund

Work Location: In person