Claims Assistant

• Assist the Claims Managers by preparing documentation to help them evaluate and report on specific claims.
• Where necessary, produce and maintain spreadsheets, bordereaux and databases to enhance data presentation, analysis, and storage.
• Liaise with service providers, brokers and other stakeholders to support the effective management of claims.
• Where appropriate, assist in the review of claims.
• Assist with the necessary auditing and reviewing of internal and external claim files.
• Participate in cross-team and intra-team projects, as required.
• Provide input to underwriters during the review of existing Insureds’ claims experience.
• Comply with standards for timeliness of contact, follow-up and payments.
• Prepare claims summaries and respond promptly to reinsurance queries.
• Build effective working relationships with other team members.
• Identify and/or respond to requests for support for assistance from the wider group.
• Promote the Beazley brand of excellence and professionalism in client service and build positive relations with our brokers and insureds.

• Do not represent to anyone internally or externally that you have the authority to manage, reserve or settle claims and refer any requests for decisions on these issues to a Claims Manager with the necessary authority.
• Have thorough knowledge of industry regulations and minimum standards to ensure compliance with the regulations and Beazley’s claims control standards and protocols.

• Adhere to Beazley’s Conflicts of Interest policy, alert the appropriate person to any potential conflicts of interest and take steps to resolve them promptly.
• Immediately advise your Claims Team leader or Group Head of Claims if you observe any Beazley employee seeking to exert undue influence on another team member to act improperly in the management, reserving or settlement of any claim.

• Minimum 3 ‘A’ Levels or equivalent, high school diploma

• Analytical skills: Problem solving (broad-based, analytical, conceptual, creativity), Analysis of financial statements, Financial assessments of claims, Data analysis, Decision-making
• Work management skills: Time and workload management, Self-starter, Planning, Achievement orientation, Productivity focus
• Interpersonal skills: Ability to influence others, Client and broker management skills, Purposeful communication, Flexibility, Active listening

• Functional knowledge & understanding: Claims management process, basic understanding of relevant focus group claims

• Outcome focussed, self-motivated, flexible and enthusiastic
• Professional approach to successfully interact with senior management/ colleagues/ external suppliers
• Diplomatic

• Problem-solving
• Decisiveness
• Customer-focused
• Influencing others
• Team work
• Self-starter
• Analytical thinking
• Managing resources effectively
• Technical competency and expertise

Who We Are:

Beazley is a specialist insurance company with over 30 years’ experience helping people, communities and businesses to manage risk all around the world. Our mission is to inspire our clients and people with the confidence and freedom to explore, create and build – to enable businesses to thrive. Our clients want to live and work freely and fully, knowing they are benefitting from the most advanced thinking in the insurance market. Our goal is to become the highest performing sustainable specialist insurer.

• Be bold
• Strive for better
• Do the right thing

Upholding these values every day has enabled us to become an innovative and responsive organization in touch with the changing world around us – our ambitious inclusion & diversity and sustainability targets are testament to this.

We are a flexible and innovative employer offering a friendly, collaborative, and inclusive working environment. We actively encourage and expect applications from all backgrounds. Our commitment to fostering a supportive and dynamic workplace ensures that every employee can thrive and contribute to our collective success.

Explore a variety of networks to assist with professional and/or personal development. Our Employee Networks include:

• Beazley RACE - Including, understanding and celebrating People of Colour
• Beazley SHE - Successful, High potential, Empowered women in insurance
• Beazley Proud - Our global LGBTQ+ community
• Beazley Wellbeing - Supporting employees with their mental wellbeing
• Beazley Families - Supporting families and parents-to-be

We encourage internal career progression at Beazley, giving you all the tools you need to drive your own career here, such as:

• Internal Pathways (helping you grow into an underwriting role)
• iLearn (our own learning & development platform)
• LinkedIn Learning
• Mentorship program
• External qualification sponsorship
• Continuing education and tuition reimbursement
• Secondment assignments

• The opportunity to connect and build long-lasting professional relationships while advancing your career with a growing, dynamic organization
• Attractive base compensation and discretionary performance related bonus
• Competitively priced medical, dental and vision insurance
• Company paid life, and short- and long-term disability insurance
• 401(k) plan with 5% company match and immediate vesting
• 22 days PTO (prorated for 1st calendar year of employment), 11 paid holidays per year, with the ability to flex the religious bank holidays to suit your religious beliefs
• Up to $700 reimbursement for home office setup
• Free in-office lunch, travel reimbursement for travel to office, and monthly lifestyle allowance
• Up to 26 weeks of fully paid parental leave
• Up to 2.5 days paid annually for volunteering at a charity of your choice
• Flexible working policy, trusting our employees to do what works best for them and their teams