Qureos

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Personal Injury Case Intake Specialist (VA)

Lahore, Pakistan

Role Summary:

Responsible for handling initial client inquiries, gathering essential case details, and qualifying potential personal injury claims for attorneys.

Key Responsibilities:

  • Answer incoming calls, emails, or chat inquiries from potential clients.
  • Collect detailed accident and injury information using an intake script.
  • Input client information into the case management system (e.g., Clio, Filevine).
  • Schedule consultations for qualified leads with the attorney or paralegal.
  • Perform conflict checks to avoid conflicts of interest.

Skills Required:

  • Excellent communication and empathetic listening skills.
  • Familiarity with HIPAA and client confidentiality standards.
  • Experience with CRM or legal case management software.

What We Offer:

  • Competitive salary package.
  • Training and development opportunities.
  • Supportive team environment.
  • Opportunity to grow within a reputable law firm.

How to Apply:
Interested candidates should submit their resume and a short cover letter(03434541692) highlighting relevant experience

Job Type: Full-time

Pay: Rs50,000.00 - Rs100,000.00 per month

Education:

  • Bachelor's (Required)

Experience:

  • 3years : 2 years (Required)

Language:

  • Fluent English (Required)

Work Location: In person

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