Claims Reimbursement Specialist

Join a Mission-Driven Team Supporting Care That Happens at Home

Partners In Home Care has proudly served Western Montana since 1987 as a leading non-profit provider of Home Health, and Hospice. Behind every great patient experience is a strong billing team—and we’re looking for a detail-oriented Claims Reimbursement Specialist to help ensure accurate, timely reimbursement for the care we provide.

What We Offer:

We have a large variety of benefits and unique programs to help support our staff to maintain a happy, healthy work-life balance.

• Generous Paid Time Off
• Comprehensive Medical, Dental, & Vision—Beginning the first of the month following your start date. No months of waiting!
• Supplemental Insurance, FSA, & HSA Account Options
• 401k Retirement Plan with Company Match
• Company Paid Life Insurance
• Tuition Reimbursement
• Annual Training Budget for Personal Development
• Employee Assistance Program, Legal and ID Protection, Pet Insurance, Financial Wellness Program, and many more!

Department: Billing
Employment Type: Full-Time
Schedule: Monday–Friday

Job Summary

The Billing Specialist is responsible for electronic and manual billing, claims submission, and follow-up with insurance carriers for home care services. This role ensures claims are accurate, compliant, and resolved efficiently while providing responsive customer service to patients, payers, and internal teams.

Key Responsibilities

• Generate and submit insurance claims using appropriate CPT/HCPCS codes, modifiers, and narratives
• Ensure correct contractual pricing is applied and balances are billed appropriately to secondary payers or patients
• Review and respond to billing errors, denials, and return-to-provider reports
• Communicate with internal departments to resolve missing or inaccurate documentation
• Provide billing follow-up and customer service to patients regarding account questions and resubmissions
• Track and respond to program requests, denials, and third-party inquiries
• Review collection worksheets and initiate appropriate follow-up or resubmission actions
• Assist with visit statistics, reconciliation of reports, and discharge/admission data
• Maintain accurate and organized client billing files
• Conduct insurance verifications as needed to resolve billing issues
• Perform other duties as assigned

Required:

• High school diploma or equivalent
• Minimum one year of experience in billing, reimbursement, collections, credit, or medical office work
• Familiarity with medical terminology
• Proficiency with computer-based data entry and office software
• Strong communication and customer service skills, including frequent phone interaction

Preferred:

• Experience in healthcare billing, home health, hospice, or medical billing
• Attention to detail and ability to manage multiple tasks efficiently

If you enjoy detailed work, problem‑solving, and supporting meaningful patient care behind the scenes, we’d love to hear from you. Join Partners In Home Care and be part of a team that makes a difference every day.

Partners In Home Care is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.