Clerical Assistant 2

THE POSITION

The Pennsylvania Game Commission is currently searching for a Clerical Assistant 2 for a position in the Licensing Division in Harrisburg, PA. This position serves as a contact person and trouble-shooter for any questions or problems relating to the Pennsylvania Automated License System (PALS).

If you have excellent customer service skills and are energetic, efficient, and detail oriented this position may be perfect for you. Apply today to join our dedicated team!

DESCRIPTION OF WORK

In this position you will answer incoming telephone calls to assist and provide information to the public, issuing agents, county treasurers and field personnel with questions regarding license sales, account activities, financial reporting through PALS, and any other issues that may arise. Helps identify and resolve questions arising from issuing agents concerning their weekly EFT/ACH or other accounting procedures. This position will file landowner affidavits and other information relating to county treasurers operations in their appropriate file, as well as assist with preparing statistical and informational reports for agency staff as needed.

Interested in learning more? Additional details regarding this position can be found in the position description.

• Full-time employment
• Work hours are 7:45 AM to 4:00 PM, Monday - Friday, with a 45-minute lunch.
• Telework: You may have the opportunity to work from home (telework) part-time. Telework is not permitted during the initial six-month probationary period; eligibility may be granted upon its successful completion. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg, PA. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary: Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $36,108 (before taxes).
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS
Minimum Experience and Training Requirements:

• Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title as determined by the Office of Administration); or
• Graduation from high school; or
• An equivalent combination of experience and training.

• You must be able to perform essential job functions.

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant’s own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

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Health & Wellness

We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*

• Eligibility rules apply.