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Clerical Assistant 2 (HVAC Service Dispatcher)
JOB
The Department of General Services Energy & Resource Management Office is looking for an addition to their HVAC service dispatching area. This position serves as a critical link between customers, technicians, and management to best serve Commonwealth facilities. If you have exceptional coordination, communication, and problem-solving skills, this may be the job for you! Apply today.
EXAMPLE OF DUTIES
The HVAC Service Dispatcher monitors building management software systems for alerts and responds according to predesignated decision criteria. In this position, you will also provide administrative and communication support for Commonwealth entities and the Department's work order system, and acknowledge, record and create work orders for alerts received from the building Management systems and facility issues received from capital police, security or other reporting entities.Other duties include: Maintain a knowledge of the various facilities and maintenance managers and supervisors. Based on the provided decisions criteria will contact the associated manager/supervisor for urgent situations received from reports or system alerts. Prepare and format correspondence, reports, forms, and other documents in draft and final form.Perform a variety of data entry tasks within the work order system to update system status or equipment changes. As directed by a supervisor/manager, manipulate the mechanical system software to support any efforts in the buildings and/or as a result of an alert received in the monitoring software system. Interested in learning more? Additional details regarding this position can be found in the position description.Work Schedule and Additional Information: Full-time employment.Shift Work: Available shifts include: 7:00am to 3:00pm, 3:00pm to 11:00pm, and 11:00pm to 7:00am, Sunday - Saturday, with a 30-minute lunch.ESSENTIAL EMPLOYEE – REQUIRED TO REPORT TO WORK DURING EMERGENCIES AND OFFICE CLOSINGS.Telework: You will not have the option to telework in this position.Salary: Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $36,108.00 (before taxes).You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
The Department of General Services Energy & Resource Management Office is looking for an addition to their HVAC service dispatching area. This position serves as a critical link between customers, technicians, and management to best serve Commonwealth facilities. If you have exceptional coordination, communication, and problem-solving skills, this may be the job for you! Apply today.
EXAMPLE OF DUTIES
The HVAC Service Dispatcher monitors building management software systems for alerts and responds according to predesignated decision criteria. In this position, you will also provide administrative and communication support for Commonwealth entities and the Department's work order system, and acknowledge, record and create work orders for alerts received from the building Management systems and facility issues received from capital police, security or other reporting entities.Other duties include: Maintain a knowledge of the various facilities and maintenance managers and supervisors. Based on the provided decisions criteria will contact the associated manager/supervisor for urgent situations received from reports or system alerts. Prepare and format correspondence, reports, forms, and other documents in draft and final form.Perform a variety of data entry tasks within the work order system to update system status or equipment changes. As directed by a supervisor/manager, manipulate the mechanical system software to support any efforts in the buildings and/or as a result of an alert received in the monitoring software system. Interested in learning more? Additional details regarding this position can be found in the position description.Work Schedule and Additional Information: Full-time employment.Shift Work: Available shifts include: 7:00am to 3:00pm, 3:00pm to 11:00pm, and 11:00pm to 7:00am, Sunday - Saturday, with a 30-minute lunch.ESSENTIAL EMPLOYEE – REQUIRED TO REPORT TO WORK DURING EMERGENCIES AND OFFICE CLOSINGS.Telework: You will not have the option to telework in this position.Salary: Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $36,108.00 (before taxes).You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
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