Clerk/Cashier/Sales Associate

JOIN OUR TEAM AT CRATER LAKE NATIONAL PARK

The Crater Lake Natural History Association, a non-profit partner of the National Park Service.

We do not operate the Lodge, Giftshop, Restaurant or other concession contracted facilities in the Park.

Sales and Visitor Information Assistants are instrumental in creating a welcoming and meaningful experience for visitors to Crater Lake National Park.

This role is responsible for orienting visitors to the park and connecting them with accurate information, educational opportunities, and a quality retail experience. Sales and Visitor Information Assistants work as a team alongside National Park Rangers, in a fast-paced environment.

About the Job Sales and Visitor Information Assistants provide park information, area information, sell merchandise, stock shelves, and ensure that the visitor has the best experience possible. In addition to supporting general store operations, you will be responsible for maintaining positive, productive relationships with our National Park partners.

Responsibilities:

• Welcome visitors to Crater Lake National Park.
• Support day-to-day retail store operations.
• Provides excellent visitor and customer service.
• Complete sales transactions.
• Troubleshoot occasional technical issues.
• Assists with store duties such as inventory counts, receiving, stocking, cleaning, organizing, and merchandising.
• Become an expert in the educational value of store products and be able to communicate the significance to store visitors.
• Assist with special events, such as Ride The Rim, or other seasonal events as requested.
• Act as an ambassador of CLNHA and the NPS to ensure park visitors have meaningful and memorable experiences.
• Maintain and ensure punctuality and a professional appearance.

Physical Demand:

• Standing for long periods of time when working the guest service desk.
• Reaching, stooping and bending.
• Lifting book boxes weighing as much as 50 lbs.; pushing carts of products weighing up to 150 lbs.

Qualifications & Experience:

• Money handling experience is a plus, but not required.
• Ability to work independently, with minimum supervision.
• Ability to function in a team environment.
• Ability to communicate orally to provide general information to park visitors in an understandable pleasant manner and to handle routine problems.
• Attention to detail and strong organizational skills.
• Applicants must have a reliable source of transportation, possess a valid U.S. driver’s license, and provide proof of liability insurance at a minimum of 100,000.00 coverage.

Compensation and Schedule:

• $18.00 an hour to start.
• Partial and Full RV hookups available at a company owned employee only campground just 15 miles from the Warehouse for a small monthly fee. Sorry, no animals.
• We can provide a list of nearby RV parks that do allow pets and animals by request.
• Commuter mileage reimbursement available for long distance travelers.
• This position is seasonal starting in May through the second week in October.
• Employees will work four days a week between the hours of 7:00 am and 6:30 pm with three consecutive day weekends.

How to apply: Interested applicants should complete an application at https://www.craterlakeoregon.org/contact.asp and email it to apply@craterlakeoregon.org

Job Types: Full-time, Part-time, Seasonal

Pay: From $18.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Shift:

• 10 hour shift

Work Location: In person