Client Communication Specialist (Web Development Projects)

As a Shopify Partner and full-service digital agency, we specialize in custom software development, mobile & web applications, enterprise-grade eCommerce, cloud architecture, and digital marketing. Our culture thrives on collaboration, innovation, and client satisfaction.

About the Role:

We’re seeking a Client Communication Specialist to represent TechSigma in client meetings, ensure smooth communication, and act as the bridge between our clients and technical teams. You’ll play a key role in understanding project requirements, clarifying details, and maintaining professional, client-facing relationships across our web development projects.

Key Responsibilities:

• Join and lead client meetings (via Zoom, Google Meet, etc.) on behalf of or alongside project leads.
• Clearly communicate project requirements, updates, and deliverables between clients and developers.
• Take structured notes during discussions and provide clear, concise meeting summaries.
• Ensure both client expectations and internal project goals stay aligned.
• Build and maintain strong, trust-based relationships with international clients.

Requirements:

• Native or near-native English fluency (spoken and written).
• Excellent communication, listening, and presentation skills.
• Confident in handling client calls and project discussions.
• Familiarity with web development concepts and terminology.
• Strong attention to detail and ability to manage multiple projects simultaneously.
• Professional, reliable, and responsive.

Nice to Have:

• Background in software development or project management.
• Experience in client communication or account management within a tech or digital agency.
• Understanding of platforms like Shopify, WordPress, React, or custom web technologies.

Job Types: Full-time, Part-time

Work Location: In person