Client Consultant (Sales-Focused, Fashion Industry) – Remote (Pakistan)

About Us

We are a North American startup helping overseas customers shop Pakistani fashion through a consultant-led service model. Customers submit inquiries, and we guide them from idea to final order through sourcing, customization, and delivery.

Role Overview

This is a sales-driven role within the fashion industry.

You will manage incoming inquiries and convert them into paid orders by combining fashion understanding with strong sales skills.

Key Responsibilities

• Handle customer inquiries via WhatsApp, chat, email, and calls
• Convert leads into paid orders through strong follow-ups and guidance
• Understand customer needs, budget, and timeline
• Use your knowledge of Pakistani fashion to suggest suitable options
• Simplify choices and guide customers toward decisions
• Coordinate with Fashion Consultants for sourcing and execution
• Review quotes before sending to customers
• Track orders and keep customers updated

Requirements

• Based in Pakistan (remote role)
• Shift: 7:00 PM – 2:00 AM EST (Toronto/New York time)
• Experience in sales, customer service, or client handling
• Strong spoken and written English (mandatory)
• Good understanding of Pakistani fashion industry (brands, fabrics, trends)
• Ability to handle objections and close customers
• Organized and able to manage multiple conversations
• Comfortable using online tools and systems

What We’re Looking For

• Someone who understands fashion + knows how to sell it
• Confident, proactive, and results-driven
• Strong follow-up skills (not afraid to chase and close)
• Can identify serious buyers vs time-pass inquiries
• Comfortable working in a consultative, service-based model

What We Offer

• Fixed salary + commission
• Fully remote work
• International clientele experience
• Growth in a fast-growing startup
• Training on systems and process at North American standard

Pay: From Rs50,000.00 per month

Application Question(s):

• You receive 3 inquiries at the same time:

Customer A: “Looking for Eid outfit, budget $500, need in 3 weeks”
Customer B: “Just exploring options, no budget yet, no timeline”
Customer C: “Wedding in 10 days, budget flexible, need urgent help”

Question: How would you prioritize and respond to these customers?

• A customer says: “I really like the outfit, but it feels a bit expensive. I’ll think about it and get back to you.”

Question: How would you respond to move this customer toward placing the order?

Experience:

• sales: 2 years (Required)

Work Location: Remote