Client Relationship Manager (Female)

We are looking for a proactive and highly articulate Client Relations Manager to join our team. You will be the primary point of contact for our clients, guiding them through the lifecycle of their business setup or visa application. This is not just a desk job—you will be an active facilitator, ensuring all requirements are met and clients feel supported at every step.

Key Responsibilities

• Client Liaison: Act as the main bridge between the client and our operations team, providing regular, proactive updates on application statuses.
• Document Management: Collect, verify, and organise all necessary legal and personal documentation required for business licenses and visas.
• Expectation Management: Clearly explain the timelines, procedures, and requirements of the UAE government authorities to clients.
• Relationship Building: Ensure a high level of client satisfaction to encourage referrals and long-term partnerships.

Requirements

• Language: Native or professional-level fluency in English (written and spoken) is mandatory.
• Mobility: Must possess a valid UAE Driver’s License and have access to a vehicle.
• Communication: Exceptional interpersonal skills with the ability to explain complex processes simply.
• Organisation: High attention to detail; you must be comfortable managing multiple client files simultaneously without errors.
• Commute: This is a strictly in-person role based in our Dubai office. Candidates must be able to commute daily.
• Experience: Prior experience in a client relations role, preferably within the The Business Setup and Visa Industry.

Job Type: Full-time

Pay: AED4,000.00 - AED6,000.00 per month

Experience:

• customer relations: 1 year (Required)

Language:

• English (Required)