Client Success Executive

About the Role
Are you motivated, people-focused, and ready to make a real impact? TerraImm is looking for a Client Success Executive to be the first point of contact for individuals beginning their immigration journey. This role is perfect for someone who thrives on building relationships while driving results.

What You’ll Do

• Connect with prospective clients via phone, email, digital platforms, and in person
• Explain TerraImm’s services clearly and compassionately
• Qualify leads and schedule consultations
• Maintain consistent follow-up to guide clients through the process
• Represent TerraImm at community events and outreach activities

What We’re Looking For

• Experience in sales or customer service
• Strong communication and relationship-building skills
• Highly organized with the ability to manage multiple leads
• Comfortable using CRM systems and digital tools
• Spanish required | English preferred
• Professional, empathetic, and goal-driven

Why You’ll Love TerraImm

• Meaningful work helping individuals and families
• $45K base + commission (earning potential $75K+)
• Growth opportunities within a mission-driven organization