Client Support Coordinator

Client Support Coordinator - Join Our Team at Bizzmosis!

Are you a driven, people-oriented professional looking to take your career to the next level? At Bizzmosis Group, the UAE’s leading Government Affairs and Corporate Services Agency, we’re expanding our team and looking for a Client Support Coordinator.

In this role, you’ll play a key part in ensuring a smooth client experience — from handling company-related procedures and coordinating essential documentation, to assisting with residency and visa applications, renewals, and license updates. You’ll be the link between clients, our internal departments, and government entities, helping ensure every process runs efficiently and on time. This position requires a proactive and client-centric approach contributing to our commitment to exceptional customer service.

If you're passionate, energetic, love a challenge and thrive in a fast-paced environment, we’d love to hear from you. Apply now and grow with us!

The main responsibilities of this role will include:

· Serve as the primary point of contact for clients, handling inquiries, providing updates, and ensuring seamless client engagement.

· Manage and monitor client accounts, ensuring accuracy in billing, invoicing, and financial reconciliation.

· Coordinate with internal departments to facilitate smooth service delivery and resolve any operational or service-related issues efficiently.

· Participate in client meetings and presentations, representing the company professionally and addressing client needs proactively.

· Maintain a comprehensive client database, ensuring that all interactions, agreements, and service updates are properly documented.

· Prepare and analyse client account reports, tracking key metrics such as account status, service timelines, payment history, and outstanding matters.

· Provide insights and feedback to management on client trends, account-related concerns and process improvement opportunities.

· Proactively research and stay updated on industry trends and regulatory changes that may impact client accounts or service offerings.

· Represent the company professionally at events and on digital platforms.

Education: Degree in business or similar

Experience:

· 1-2 years of experience in client account management, visa processing or a similar role, preferably within the corporate, or professional services industry.

Skills and Knowledge:

• Knowledge in UAE visa process and UAE government platforms (such as MOHRE, ICP, GDRFA, or Freezone portals)
• Excellent Communication and Interpersonal skills
• Teamwork and Collaboration
• Adaptability
• Excellent organizational and time-management skills
• High attention to detail

· Strong analytical thinking and problem-solving abilities

• Negotiation

· Proficiency in MS Office

· Experience with CRM or account management software.

· Strong understanding of customer service best practices and process optimization.

When sending your CV along with an intention letter, please answer the below questions:

· How many years of experience do you have working as a Client Support Coordinator in the UAE?

· Have you worked with any UAE government platforms (such as MOHRE, ICP, GDRFA, or Freezone portals)? Please specify.

· What steps do you take to ensure accuracy when preparing or submitting client documents?

· How do you stay organized when managing multiple client requests or cases at the same time?

Drop your CV at careers@bizzmosis.com. Deadline for CV applications – 30 November 2025

Make sure you complete all the steps prior to the application. Incomplete applications will not be considered.

Job Type: Full-time

Application Question(s):

• How many years of experience do you have working as a Client Support Coordinator in the UAE?
• · Have you worked with any UAE government platforms (such as MOHRE, ICP, GDRFA, or Freezone portals)? Please specify.
• · What steps do you take to ensure accuracy when preparing or submitting client documents?

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· How do you stay organized when managing multiple client requests or cases at the same time?