Client support Executive

We're Hiring: Client Support Executive
Location: Gulshan-e-Jamal
Shift: Afternoon or Evening

What You’ll Do:

• Coordinate project tasks across internal teams (designers, developers, writers, etc.)
• Monitor project timelines and ensure deadlines are met
• Draft and send client updates, proposals, and follow-up communications
• Identify upselling opportunities and suggest additional services to clients
• Assist in preparing performance reports and project status summaries
• Maintain well-organized documentation (files, briefs, communication logs)
• Research job posts on Upwork and support with proposal writing and formatting
• Track client feedback and help implement improvements across accounts

What We’re Looking For:

• Excellent written and verbal communication skills
• Strong organizational and time management abilities
• Experience working with cross-functional teams
• Familiarity with project management tools
• Ability to handle multiple tasks and meet deadlines consistently
• Experience with platforms like Upwork (Mandatory)
• Previous account management or client servicing experience is a bonus

Job Type: Full-time

Application Question(s):

• Current salary and expected Salary?

Experience:

• Project Management: 1 year (Preferred)

Work Location: In person