Business Development Executive

Job Overview

As Business Growth & Relationship Executive, you role will be pivotal in driving the company’s growth by identifying new business opportunities, building relationships, and expanding our market presence. The ideal candidate will possess a blend of sales & business development techniques, excellent communication and persuasion skills, and a passion for fostering positive customer relationships.

Key Responsibilities:

• Lead Generation: Collaborate and work with the Lead Generation Team to mature lead. Lead Generation through your own network, LinkedIn, exiting clients, etc.
• Account Management: Build and maintain strong relationships with existing clients, acting as their main point of contact and understanding their business needs thoroughly
• Cross-Selling and Up-Selling: Identify opportunities to promote & sell additional products.
• Product Demonstrations: Schedule and conduct product demonstrations with prospective clients, showcasing the unique value propositions and features of our SaaS solutions.
• Proposal: Prepare and deliver compelling proposals.
• Customer Satisfaction: Ensure high levels of customer satisfaction and loyalty.
• Client Retention: Develop and implement strategies to retain key accounts and prevent churn.
• Sales Targets: Meet and exceed sales targets and KPIs related to revenue, client acquisition, and client retention.
• Market Intelligence: Stay informed about industry trends, competitor activities, and market developments to identify new business opportunities.
• Reporting: Provide regular reports on sales activities, account status, and progress towards targets.
• Negotiation & Closing: Negotiate terms and agreements with clients, ensuring a win-win outcome. Close deals to achieve sales targets.
• Collaboration: Work closely with cross-functional teams to ensure alignment and support for business development initiatives.

Job Requirements:

• Minimum Bachelors degree, preferable in Sales & Marketing / Business Administration.
• 2-3 years of experience in the same capacity in IT, SaaS or Software Industry.
• Demonstrated track record of meeting and exceeding sales targets and KPIs.
• Strong understanding of lead generation, account management, cross-selling, and up-selling techniques.
• Familiarity with CRM software and sales tools is essential.
• Excellent communication and presentation skills, both written and verbal.
• Ability to build and maintain strong relationships with clients, understanding their unique business needs.
• Possess good market knowledge.

Job Type: Full-time

Work Location: In person