Client Support Representative (English Fluent)

We are seeking a highly professional and experienced Customer Support Representative for inbound and outbound calls. The ideal candidate will be fluent in English, possess a clear British accent, and demonstrate exceptional communication and customer service skills. This role requires a proactive, punctual, and detail-oriented individual who can effectively handle client interactions in a fast-paced environment.

Key Responsibilities:

• Handle inbound and outbound calls with professionalism and accuracy
• Maintain a high level of customer satisfaction through effective communication
• Ensure timely and accurate documentation of customer interactions
• Adhere to company protocols and quality standards
• Collaborate with the team to continuously improve service delivery

Qualifications & Requirements:

• Minimum Education: Bachelor’s Degree
• Experience: 1.5 to 2 years in a similar role
• Language Proficiency: Fluent English with a British accent
• Excellent written and verbal communication skills
• Strong interpersonal skills and professional demeanor
• High level of punctuality and commitment

Working Hours:

Monday to Friday – 12:30 PM to 9:30 PM (PKT)

Location

Office 509–511, NASTP, Old Airport Rd, Chaklala Cantt., Rawalpindi

We offer a dynamic work environment with the opportunity to work on international projects and grow professionally. If you meet the above criteria and are committed to delivering exceptional customer service, we look forward to receiving your application.

Job Type: Full-time

Pay: Up to Rs65,000.00 per month

Education:

• Bachelor's (Preferred)

Experience:

• call centre: 2 years (Preferred)

Language:

• Fluent English (British Accent) (Preferred)

Location:

• Rawalpindi (Preferred)

Work Location: In person