Clinic Coordinator

Job Highlights

• $19 - 24 / hour DOE
• Company pays 55-75% of benefit premiums based on tenure and great coverage
• Generous PTO package for all full-time team members including paid holidays
• 4% company match for 401k after 12 months
• Access to mental health resources through partnership with Better Help

Job Title: Clinic Coordinator Reports to: Clinic Coach

Role Purpose:

Foster the Purpose of Acorn Dentistry for Kids:

Every Child Gets a Smile

… by living the Mission of Acorn Dentistry for Kids:

We promote health and confidence by

entertaining and educating in a magical environment of safety, cleanliness, comfort, and fun.

… with the result being the realization of the Vision of Acorn Dentistry for Kids:

We are world-class in supporting a child’s health

and confidence in the way they look and feel.

Role Summary:

The Clinic Coordinator role is critical to Acorn Dentistry for Kids success and treatment of patients. This role is often the first face to face interaction in the patients’ experience and they set the tone for each appointment. The Clinic Coordinator team members are expected to be friendly and engaging with patients and knowledgeable about the services provided by Acorn. They work hand in hand with Dentists, Clinic Coaches, Dental Assistants and Sterile Technicians to ensure successful appointments.

Supervisory Responsibilities:

• None

Duties/Responsibilities:

• All aspects of greeting and preparing patients for their appointment to start
• Preparing patient accounts and charts but auditing insurance and patient accounts to minimize surprises to our patients while in the clinic
• Manage the patient schedules to the clinicians preferences while making all efforts to run as efficiently as possible and communicate with patients as clearly and proactively as possible.
• Monitor all communication channels in the clinic and between different ADFK departments and sites
• Attend all required training and alignments meetings, and occasional offsite marketing events
• Monitoring and aiding in the cleanliness of the office as a whole with an emphasis on the lobby and any patient facing area in the clinic

Required Skills/Abilities:

• Excellent verbal and written communication skills
• Strong organizational and time-management skills
• Ability to be focused on results, solutions, and impact
• Strong attention to detail
• Ability to adapt to the ever-changing needs of the clinic and lead change with enthusiasm
• Demonstration of a positive attitude, self-motivation, and resourcefulness

Education and Experience:

• High School Diploma or equivalent

Physical Requirements:

• Ability to lift 15 lbs
• Prolonged periods of sitting at a desk and working on a computer
• Occasional travel to other in state dental offices

Next steps

Acorn Dentistry for Kids conducts initial phone interviews, and then we invite our top candidates into our clinics to observe our team at work. We believe in absolute transparency, and we want to make sure our positions are a fit for both us and the candidate. Upon hire there will be up to a week of paid training at our Clinic Support Office in Silverton, OR.

Acorn Dentistry for Kids is an equal opportunity employer and values diversity in the workplace.