Clinic Manager

We are looking for an experienced and organized Dental Clinic Manager to oversee daily clinic operations, ensure smooth workflow between departments, and maintain high-quality patient service standards. The ideal candidate should have strong leadership skills, experience managing dental or healthcare facilities in the UAE, and a good understanding of clinical operations, insurance, and patient management systems.

Roles & Responsibilities:

* Oversee daily operations of the dental clinic, ensuring smooth coordination between doctors, nurses, reception, and administrative teams.

* Manage clinic schedules, patient flow, and appointment systems to optimize efficiency.

* Supervise front desk operations, ensuring exceptional customer service and timely patient communication.

* Monitor financial performance, including revenue tracking, expenses, and budgeting in coordination with management.

* Ensure compliance with DHA regulations, infection control, and clinical safety protocols.

* Manage insurance-related processes, including approvals, billing, and claim submissions.

* Handle recruitment, training, and performance evaluation of clinic staff.

* Maintain clinic inventory, procurement of dental materials, and vendor coordination.

* Review and implement clinic policies, SOPs, and workflow improvements.

* Address patient feedback and resolve concerns promptly and professionally.

* Generate operational reports and share key performance metrics with management.

* Support marketing and business development activities for patient acquisition and retention.

Desired Profile:

* Minimum 3–5 years of UAE experience in clinic or healthcare management (preferably dental).

* Bachelor’s degree or diploma in Healthcare Administration, Business Management, or related field.

* Strong knowledge of DHA regulations, licensing, and insurance procedures.

* Proficiency in clinic management software and MS Office tools.

* Excellent communication, leadership, and organizational skills.

* Strong problem-solving ability with attention to detail.

* Fluency in English; Arabic proficiency is an advantage.

* Ability to work in a fast-paced, patient-focused environment.

* Salary AED10,000 to AED15,000

Job Type: Full-time

Pay: AED10,000.00 - AED15,000.00 per month

Application Question(s):

• What is your current/last drawn salary?
• Which industry experience do you have?
• Do you have required experience as mentioned in JD?