Clinic Receptionist

RESPONSIBILITIES

· Welcome and greet guests in a friendly and professional manner

· Handling of incoming & outgoing calls & addressing queries over the phone

· Manage the reception area to ensure it is clean and organized at all times

· Assist with administrative tasks, such as data entry, filing, and photocopying

· Maintain a record of incoming and outgoing employees

· To give right information to the patients. e.g. for the doctors timing, OPD Schedule.

· To generate registration Number for patients who required investigations / hospitalization or doctor’s consultation.

· To give appointments to the patients who call for the same.

· To take out list for consultants every morning for their records.

· To check all telephone lines in Morning & Evening hour, if found faulty inform maintenance to do the needful.

· To handle outpatient billing, make sure to handover the Cash Handover to GM’s office Every Evening.

· Have Basic knowledge in Billing and Payment processing.

· Handle guest complaints and resolve issues in a timely and efficient manner

· Coordinate with other departments to ensure smooth operations

· Maintain knowledge of company products, services, and policies

· Provide support to other team members as needed

Job Types: Full-time, Permanent

Schedule:

• Rotational shift
• Morning & Evening Shift

Language:

• English, Kannada (Basic Communication) & Hindi (Basic Communication).

Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Language:

• English (Preferred)

Work Location: In person