Clinical Admin

Key Responsibilities

Patient & Front Desk Management

• Greet patients professionally and ensure a positive first impression.
• Manage patient flow, appointments, and basic front-desk coordination.
• Handle patient queries and guide them appropriately without interfering in medical decisions.

Leads & Revenue Management

• Manage and convert patient leads received through calls, walk-ins, or digital platforms.
• Track lead sources, follow-ups, and conversion status.
• Coordinate with doctors to align services with patient expectations to support revenue growth.

Billing & Invoicing

• Prepare and manage patient invoices, receipts, and payment records.
• Ensure accurate billing in coordination with clinic policies and management instructions.

Clinic Operations & Administration

• Oversee daily clinic operations while strictly adhering to doctors’ medical protocols.
• Ensure clinic cleanliness, discipline, and operational readiness.
• Act as a liaison between AR Clinic doctors and Max Holding top management.

Inventory & Requisitions

• Upload and manage purchase requisitions as required.
• Ensure timely receipt of inventory and verify quantities against requisitions.
• Maintain accurate clinic inventory records and report shortages in advance.

Doctor Coordination & Scheduling

• Manage doctor timings, duty rosters, and schedules.
• Ensure optimal utilization of doctors’ availability.
• Coordinate leaves, adjustments, and clinic coverage.

Meetings & Reporting

• Conduct and participate in weekly meetings with management and doctors.
• Present operational issues, lead conversion reports, and challenges.
• Justify lead performance and propose solutions for improvement.

Conflict & Issue Resolution

• Resolve inter-doctor conflicts professionally and confidentially.
• Address and resolve inter-clinic operational issues in coordination with management.
• Escalate sensitive matters appropriately when required.

Revenue Growth

• Support initiatives aimed at increasing clinic revenue through better patient handling, lead conversion, scheduling efficiency, and operational improvements.

Job Type: Full-time

Pay: Rs50,000.00 - Rs55,000.00 per month

Work Location: In person