Clinical Care Co-ordinator

• Suffolk County Council
• Address: Endeavour House, Ipswich, Suffolk IP1 2BX - Community-based with hybrid working
• Salary: £40,777 - £47,054 per annum (pro rata for part time)
• Hours: 18.5 hours per week, flexible working options available
• Contract: Fixed term or secondment to 31 March 2027 (funding)

At Suffolk County Council, every role is a chance to create positive change. As a Clinical Care Coordinator in the Specialist Learning Support Team, you’ll see the direct impact of your work on the people and places that make Suffolk special. Join us and turn your passion for progress into action.

Reimagine the possibilities.

We are excited to add an additional trained nurse (Paediatric or Adult) who shares our values to our existing team. Our two Clinical Care Coordinators and Clinical Manager are passionate and skilled and lead highly trained Specialist Learning Support Assistants in supporting children and young people with complex medical needs to access education in school or occasionally at home.

Your role and responsibilities

• use your skills and knowledge to train, monitor, and supervise the Specialist Learning Support Assistants assigned to you
• delegate the medical interventions required to meet the needs of the children and young people on your caseload to non-clinical staff
• work collaboratively with colleagues in education, health and social care, attending meetings, where necessary, to support the clinical needs of the child or young person
• demonstrate your passion by championing the voices and experiences of children, young people, and their families to guide service development and planning as part of the senior team
• work across various schools to support the team and maintain relationships with the school staff
• line manage a small team of Specialist Learning Support Assistants across various school settings and be responsible for their professional development
• regularly assess the skills and competencies of the team in a variety of medical interventions in line with the service guidelines and assessment frameworks
• undertake relevant children and young people health care plans and risk assessments and staff in a variety of settings
• ensure staff adhere to all policies and procedures relevant to the service.

You will need

• our ideal candidate will have a current Paediatric Nursing and Midwifery Council registration
• a mentorship or teaching qualification or experience
• experience of working with people with complex medical needs who are reliant upon technology such as tracheostomy, gastrostomy feeding, jejunostomy feeding, non-invasive ventilation, oral suction, oxygen therapy.

You can view a full list of requirements in the Job and Person Profile (JPP), see the 'how to apply' section below. If you believe you can succeed in this role, apply. Even if you don't meet all requirements, still apply. We would appreciate the opportunity to consider your application.

The team

• we are part of the wider Community Health Services provided by Suffolk County Council with robust clinical governance in place
• the team is overseen by a Clinical Manager who is a registered nurse
• there are currently two Clinical Care Coordinators (one full time and one part time)
• the team consists of Specialist Learning Support Assistants who are matched to Children and young people and support them in a school setting or occasionally at home if they are too unwell to attend
• the Clinical Care Coordinators spend their time in schools with time each week to work from home or in the office
• we are a friendly, supportive and multi skilled team who are passionate about giving every child or young person the best opportunities in life.

Empowering Everyone

We’re big believers in potential, possibility and the power of different ideas. We’re always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our Workforce Equality Report.

For more information

Please contact the Service Manager Stacey Farrow (she/her) for a casual conversation. You can contact her by calling 07860 778427 or emailing Stacey.Farrow@Suffolk.gov.uk.

How to apply

Step 1 - Read the Job and Person Profile (JPP) (Word).

Step 2 - Click ‘Apply Now’ to start your online application.

Step 3 - Upload a supporting statement answering the following questions below (no more than 400 words per question). You should use the Supporting Statement template.

• Tell us about a time when you had to train a team on a new medical procedure. How did you ensure they understood and could perform the procedure safely?
• Provide an example of when you had to work collaboratively with professionals from different sectors (e.g., education, health, social care). How did you ensure effective communication and coordination?
• Tell us about a time when you had to manage a challenging situation with a staff member or colleague. How did you approach the situation and what was the result?"
• How do you ensure your team feels supported, especially when dealing with complex or emotionally challenging cases?

For guidance on completing your application, please see our How to Apply page.

We value authentic applications that showcase your genuine skills and experiences, so we encourage you to present your own work and ideas throughout the process. You can also read our Using AI in Your Application and Interview guidance to understand acceptable and unacceptable use of AI. If AI is used inappropriately, your application may not be progressed.

Do you need any reasonable adjustments to help you to apply? If you are disabled and/or have additional support needs, you can request reasonable adjustments. You can do this by contacting our Recruitment Team at recruitment@suffolk.gov.uk or 03456 014412. You can find examples of possible adjustments on our Reasonable Adjustment pages. If you're invited to the next stage, you’ll have another chance to request adjustments.

Closing date: 11.30pm, 1 July 2026.

Interview date: 10 or 13 July 2026.

This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts. #LI-Hybrid

As a modern and effective council, we offer a wide variety of careers to suit people with a range of skills, abilities and ambitions. We offer working options that flex to reflect the way people work today and take the time to understand and support your individual needs. We’re driven to make a positive difference to the world around us and encourage everyone with drive and focus to join us and build an influential and impactful career. Reimagine the possibilities.

In return, you’ll enjoy:

• up to 29 days annual leave entitlement (pro rata), plus UK bank holidays and two paid volunteering days
• membership of a competitive Local Government Pension Scheme (LGPS)
• travel, lifestyle, health and wellbeing benefits
• performance-related annual pay progression, in addition to an annual cost-of-living pay increase
• training and encouragement to expand your knowledge
• a variety of career development opportunities across our organisation
• diverse and active staff networks
• flexible working options, with the right to request flexible working from your first day

If you want to know more about our benefits, values and equality commitments please visit our Suffolk County Council careers website (careers.Suffolk.gov.uk).