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At UConn Health, this class acts as a working lead in a faculty practice, clinic or other clinical department.
SUPERVISION RECEIVED:
Receives general direction from an employee of higher rank.
SUPERVISION EXERCISED:
Leads administrative personnel and other staff as assigned. May provide administrative supervision to clinal/technical personnel.
EXAMPLES OF DUTIES:
Plans unit workflow by setting physician's schedules in a computer and monitors changes, cancellations; assures adequate staffing; assures that patients are handled courteously and efficiently; assists in conducting performance evaluations; maintains unit procedures; assists in hiring and training of office personnel; may make recommendations on the development of policies and standards; acts as liaison with other operating units, agencies and outside officials regarding unit policies and procedures; may prepare reports and correspondence; orders supplies; arranges for repair or medical and/or other equipment; tracks payments to vendors; performs duties of office staff as necessary; acts for Clinical Manager in his/her absence; performs related duties as required.
MINIMUM QUALIFICATIONS REQUIRED:
KNOWLEDGE, SKILL & ABILITY:
Considerable knowledge of the principles and practice of clinical office management; knowledge of relevant agency policies and procedures; knowledge of relevant State and Federal laws, statutes, and regulations; knowledge of billing systems and insurance regulations; considerable interpersonal skills; oral and written communication skills; computer skills; mathematical skills; ability to work under pressure deadlines; some supervisory ability.
EXPERIENCE AND TRAINING:
General Experience:
Four (4) years of relevant experience at a paraprofessional level in a clinical setting.
Substitution Allowed:
College training may be substituted for the general experience based on fifteen (15) semester hours equaling one-half (1/2) year of experience to a maximum of four (4) years.
SPECIAL REQUIREMENTS:
May be required to maintain certification and credentialing as a medical assistant.
SCHEDULE: Monday-Friday; 8 hours a day between the hours of 7:30am-6:30pm. May be required to travel to other UMG sites as needed.
Why UConn Health
UConn Health is a vibrant, integrated academic medical center that is entering an era of unprecedented growth in all three areas of its mission: academics, research, and clinical care. A commitment to human health and well-being has been of utmost importance to UConn Health since the founding of the University of Connecticut schools of Medicine and Dental Medicine in 1961. Based on a strong foundation of groundbreaking research, first-rate education, and quality clinical care, we have expanded our medical missions over the decades. In just over 50 years, UConn Health has evolved to encompass more research endeavors, to provide more ways to access our superior care, and to innovate both practical medicine and our methods of educating the practitioners of tomorrow.
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