Clinical Coordinator

Why Join Us?

SunState Medical Specialists (SMS) is proud to be a part of OneOncology in delivering exceptional, community-based specialty care across Florida. With a team of 105 physicians spanning urology, radiation oncology, medical oncology, breast surgery, general surgery, and head and neck surgery, SMS is committed to providing high-quality, accessible care. Our practice continues to expand services by offering advanced radiation therapies, in-house pharmacy and laboratory capabilities, care management, theranostics, cutting-edge diagnostic imaging, and clinical research. We are dedicated to recruiting top-tier physicians to help increase access to affordable, high-quality care throughout the state.

The Clinical Coordinator is responsible for supporting the daily clinical operations of a urology practice, ensuring efficient patient care coordination, timely communication, and adherence to clinical protocols. This role serves as a key liaison between providers, patients, and ancillary services, while also assisting with clinical procedures and administrative responsibilities.

Key Responsibilities:
Duties include, but are not limited to:

• Manage and process laboratory downloads, incoming faxes, and clinical documentation in a timely manner

• Review and document tasks within the electronic medical record (EMR); delegate non-clinical tasks (e.g., appointment scheduling) appropriately

• Answer and triage patient phone calls, voicemails, and direct line messages throughout the day

• Schedule patient appointments, including post-operative follow-ups, and conduct follow-up calls as needed

• Coordinate and complete paperwork for home health services

• Prepare and submit prior authorizations and other required insurance documentation

• Generate and process clinical orders for specialized testing, including laboratory and radiology services

• Transmit orders to external lab and radiology facilities and ensure completion

• Submit provider-approved prescriptions and medication orders

• Scan and prioritize high-risk clinical documents (e.g., pathology reports, abnormal labs, positive specimens, abnormal imaging) and route to providers for review

• Maintain and manage the triage schedule, ensuring coverage between 8:00 AM – 5:00 PM

Clinical Duties:

• Administer subcutaneous and intramuscular injections

• Perform phlebotomy procedures

• Insert and manage foley catheters

• Collect and process specimens (e.g., voided urine, catheterized urine, vaginal swabs)

• Administer bladder instillations via foley catheter

• Assist providers during in-office procedures as needed

Operational Support:

• Provide coverage on the clinic floor as needed

• Assist with medication inventory management and supply tracking

• Support onboarding and training of new clinical staff

• Collaborate with the Clinical Supervisor on OSHA compliance updates, staffing coordination, and employee oversight

• Serve as backup for the Clinical Supervisor in their absence

Qualifications:

• Clinical certification or licensure as required by state regulations (e.g., Medical Assistant or LPN)

• Experience in urology or a specialty clinical setting preferred

• Proficiency in EMR systems and clinical documentation

• Strong organizational, multitasking, and communication skills

• Ability to work in a fast-paced environment while maintaining attention to detail