Clinical Operations Coordinator

Avenues Recovery Center is a nationwide network of drug and alcohol rehabilitation centers with eighteen locations across seven states. We provide highly individualized treatment in clean, modern, and comfortable settings-spanning every level of care, including detox, residential, PHP, IOP, and outpatient services.

The secret to our success lies in our people. Combined with a premier clinical program, this has allowed us to transform thousands of lives across the country. If you're passionate about recovery and want to make a meaningful impact, we warmly invite you to join our growing team.

Now Hiring: Clinical Operations Coordinator

The Clinical Operations Coordinator will support clinical excellence across our multi-site network by optimizing systems, strengthening clinical programming, and ensuring consistency in care delivery, documentation, and compliance.

Position Overview

Location: Corporate office based in Lakewood, NJ
Travel: Occasional travel to facilities preferred
Hours: Full-time

Key Responsibilities Include:

• Operationalize and maintain alignment with Avenues' clinical philosophy and treatment model
• Identify gaps and improve systems, workflows, and clinical resources to drive efficiency
• Ensure EMR templates and processes meet clinical, billing, and authorization requirements
• Implement and optimize clinical curriculum, tools, and training programs
• Conduct site visits, trainings, and audits to ensure quality, compliance, and consistency
• Strengthen crisis response through staff training in prevention, de-escalation, and intervention
• Collaborate with operations, utilization review, and leadership teams on urgent needs and audits
• Oversee clinical documentation, billable audits, and chart quality standards
• Develop and track key clinical metrics to improve outcomes and client retention
• Lead onboarding, training, and development of clinical leadership and staff
• Research and integrate best practices for substance use and co-occurring disorders
• Support new facility openings and ongoing clinical operations across locations

Qualifications:

Education: Preferred Master's degree in Behavioral Health, Psychology, Social Work, or related field
Experience: Experience with multi-site operations, program development, and substance use treatment; audit experience preferred
Skills: Data-driven clinical leader with strong expertise in program development, quality assurance, crisis intervention, and team training; excellent communication, organization, and problem-solving skills
Certifications: Active clinical license preferred (LCSW, LPC, LMFT, etc.)

Core Competencies:

• Strategic and operational thinker
• Strong collaborator and cross-functional partner
• Detail-oriented with high standards for quality and compliance
• Proactive, adaptable, and solutions-focused
• Ability to manage multiple priorities across locations
• Professionalism and positivity

Why Join Avenues?

At Avenues, our people are our greatest strength. We foster a culture that values collaboration, professional growth, and compassion. Our employees are supported with the tools and resources they need to excel-both personally and professionally.

Comprehensive Benefits Include:

• 401(k) with employer match
• Eligible for HRSA STAR federal student loan repayment
• Medical, Dental, and Vision Insurance
• Accident, Critical Illness, and Hospital Indemnity coverage
• Voluntary Short- and Long-Term Disability
• Employer-Paid Life and AD&D Insurance
• Lifetime Benefit Term Insurance with Long-Term Care
• Legal Coverage and Identity Theft Protection
• Pet Insurance
• Employer-Paid Employee Assistance Program (EAP)
• Flexible Spending Account (FSA – Medical)
• Dependent Care FSA (DCF)

Join our mission. Transform lives. Discover the Avenues difference.

Apply today!