Clinical Research Coordinator II

Site: The General Hospital Corporation

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

With oversight from the Center for Precision Psychiatry Associate Director, the Clinical Research Coordinator II provides integrated clinical research coordination and administrative support to support the effective operation of research projects, programs, events, and communications.

Job Summary

Summary:

• Support administrative aspects of recruitment and onboarding, interview scheduling, appointment requests, and new employee onboarding documentation.
• Maintain personnel tracking spreadsheets, contact lists, and internal records related to faculty, staff, and trainees.
• Schedule and coordinate meetings, seminars, and working groups, including agenda distribution, logistics, audiovisual coordination, and virtual meeting support.
• Prepare and distribute meeting materials such as presentations, handouts, and follow-up communications.
• Create, maintain, and update administrative tracking tools (e.g., expenses, personnel lists, email distribution lists).
• Process purchase orders, invoices, and reimbursements through institutional systems; track expenditures as requested.
• Assist with faculty, staff, and visitor travel arrangements and reimbursement documentation.
• Coordinate visitor schedules and logistics in collaboration with departmental administrative staff.
• Monitor lab supply needs and coordinate purchasing requests for clinical, conference, and office materials.
• Maintain regular communication with the CPP Associate Director and Lab Manager to review priorities, provide status updates, and flag risks to timelines or deliverables.
• Assist with grant application preparation, reporting, and administrative documentation as directed.
• Provide administrative coverage and support special projects as needed.
• Maintain familiarity with and adherence to all applicable Mass General Brigham policies and procedures.
• Create and maintain professional-quality presentation materials (e.g., slides, graphics, handouts) for internal and external stakeholders.
• Support ongoing management and content updates of the lab’s website, identifying outdated materials and coordinating revisions.
• May provide administrative and logistical support for the CPP annual conference and other educational events, or assist in the development and distribution of marketing and communications materials, including newsletters, mailings, presentations, and digital content.
• May contribute to outreach efforts including email campaigns, listserv communications, and social media promotions in support of lab and/or CPP initiatives and events.
• Organize, and maintain clinical research data, study records, and regulatory binders in accordance with protocol and institutional guidelines.
• Verify accuracy and completeness of study documentation; update study forms and databases per protocol requirements.
• Maintain IRB submissions, approvals, amendments, and correspondence; ensure regulatory compliance and audit readiness.
• Conduct literature and library searches to support study development and reporting.
• Serve as a study resource for patients and families, responding to questions, processing research subject stipend payments, facilitating communication with the study team.
• Assist investigators with study reporting, protocol recommendations, and preparation of research summaries and presentations.
• May assist with documentation of patient visits, procedures, and study activities; perform routine QA/QC checks and support data analysis as needed.

Education
Bachelor's Degree Science required

Can this role accept experience in lieu of a degree?
Yes

Licenses and Credentials

N/A

Experience
Related post-bachelor's degree research experience 1-2 years required

Knowledge, Skills and Abilities

• Knowledge of clinical research protocols and clinical trials process.

• Able to conduct study procedures, including phlebotomy.

• Knowledge of medical terminology.

• Ability to demonstrate professionalism and respect for subject’s rights and individual needs.

• Able to use Electronic Medical Records and other systems for data collection, use and storage.

• Knowledge of administrative process to coordinate meetings, presentations and other activities.

• Excellent oral and written communication skills and interpersonal skills.

• Careful attention to detail and strong organizational skills

• Ability to prioritize tasks and work to deadlines.

• Proficiency using Microsoft Excel, Access and Word.

• Ability to work both independently and as a team member.

• Analytical skills and ability to resolve problems independently.

Hybrid

185 Cambridge Street

40

Regular

Day (United States of America)

Pay Range

$24.28 - $39.43/Hourly

Grade

6

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework