Clinical Secretary The Heart Center

Performs secretarial duties for the clinical area/department.

• Schedules and receives patients/families for all department services (appointments, testing, procedures, etc.)
• Answers and routes telephone calls from within or outside of the organization.
• Types reports, letters and dictation, Xeroxing, faxing, and data entry into various applications.
• Coordinates office procedures and efficient operations of department.
• Communicates effectively via personal contact, phone and in writing with patients/families, hospital staff, community professionals, insurance companies, etc.
• Accurately uses all Microsoft applications necessary for reports, letters, forms, etc.
• May assist with timekeeping and tracking of staff requirements (annual education, performance evaluations, onboarding checklists, orientation, etc. )
• Maintains office supplies.
• Assists with project work.
• Participates in cross coverage efforts with other secretaries/departments as directed.
• Other duties as assigned.

• Requires proficient secretarial skills.
• Strong communication (verbal and written), interpersonal and organizational skills required.
• Must have telephone skills.
• Experience with Microsoft applications preferred.
• Ability to work under stressful conditions in an appropriate manner and independently with minimal supervision and maintain confidential information.

Education and Experience

• Education: High School diploma or equivalent required.
• Experience: Minimum of one (1) years' experience in secretarial duties (answers and routes phone calls, typing, data entry, etc.) required.
• Medical field and/or clinical setting with clinical/medical terminology experience preferred.