Clinical Support Specialist, South/West Region

We are looking for a Clinical Support Specialist in the South/West Region to provide direct support for all Stryker products associated with Joint Replacement procedures.

What you will do:

• Attend cases and service existing and new customer base within the theatre and clinical environment

• Leads communication with stakeholders, presents finding and manages key client relationships.

• Audit theatre Stryker stock (implants, disposables and instruments), managing consignment inventory, ensuring good asset management practice, utilization of delivered stock, and stock rotation.

• Providing theatre and wider HCP staff within depth training on Stryker products

• Plan, execute and monitor all measures necessary to help achieve industry-leading support. Service and provide customer care for physicians, surgical theatre staff, and hospital administration and sterilisation departments. This will include working within a theatre and clinical environment.

• Provides theatre and other HCP staff training on Stryker products. This could include organizing and conducting training workshops and events for a broad range of customers.

• Conducts trials and evaluations of products in theatre and clinical environments as required.

What you need:

Required:

• Minimum 2 years of relevant experience in clinical support.

• Experience in Orthopaedics.

• Analytical thinking.

• Ability to work in a collaborative manner with colleagues and customers.

• Ability to self-motivate and work under pressure.

Preferred:

Certified Theatre Practitioner or ODA, professional training in a medical environment.

Experience in Trauma and Extremities.

Industry background also advantageous.