Clinical Support Specialist, South/West Region

Overview

Clinical Support Specialist in the South/West Region to provide direct support for all Stryker products associated with Joint Replacement procedures.

Responsibilities

• Attend cases and service existing and new customer base within the theatre and clinical environment
• Lead communication with stakeholders, present findings and manage key client relationships
• Audit theatre Stryker stock (implants, disposables and instruments), manage consignment inventory, ensure good asset management practice, utilization of delivered stock, and stock rotation
• Provide theatre and wider healthcare professional staff with in-depth training on Stryker products
• Plan, execute and monitor measures to achieve industry-leading support; service and provide customer care for physicians, theatre staff, hospital administration and sterilisation departments in theatre and clinical environments
• Provide theatre and other healthcare professional staff training on Stryker products, including organising and conducting training workshops and events for a broad range of customers
• Conduct trials and evaluations of products in theatre and clinical environments as required

What you need Required

• Minimum 2 years of relevant experience in clinical support
• Experience in Orthopaedics
• Analytical thinking
• Ability to work collaboratively with colleagues and customers
• Ability to self-motivate and work under pressure

Preferred

• Certified Theatre Practitioner or ODA, professional training in a medical environment
• Experience in Trauma and Extremities
• Industry background also advantageous

About the Company

Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Stryker impacts more than 150 million patients annually.

Seniority level

• Associate

Employment type

• Full-time

Job function

• Research, Analyst, and Information Technology

Industries

• Appliances, Electrical, and Electronics Manufacturing
• Industrial Machinery Manufacturing
• Medical Equipment Manufacturing