About Core42
Core42, a leader in AI powered cloud and digital infrastructure, is driving transformative technology solutions globally. Leveraging advanced resources and partnerships, Core42 empowers clients to harness sovereign AI infrastructure, especially in sectors with stringent regulatory needs. With a mission to redefine digital transformation, we combine sovereign capabilities with scalable, high performance compute infrastructure, positioning itself at the forefront of AI innovation in the Middle East and beyond.
Overview
We are looking for a Technical Implementation Engineer to lead and implement infrastructure systems that enable and support business and engineering functions, design and deploy enterprise infrastructures and multi cloud platforms-particularly VMware private cloud-and provide architecture support and evaluation.
The Opportunity
- Lead and implement infrastructure systems that enable and support business and/or engineering functions.
- Participate in the design and implementation of enterprise infrastructures and multi cloud platforms, especially VMware private cloud.
- Provide strategy and architecture support and perform product/service evaluations.
- Support the definition of project scope, plans, and deliverables including costings and implementation dates.
- Research, analyse, recommend, and implement new technologies, standards, processes, tools and techniques.
- Identify, develop, update and enforce standards and procedures.
- Lead the team, providing direction and guidance on tasks and timescales, and coordinate various activities.
- Participate in implementation delivery process improvement initiatives.
Responsibilities
- Implement and manage multi cloud infrastructure in accordance with best practices and Core42's security standards.
- Ensure the customer's solution is configured and technically deployed to specification, accurately, and on time.
- Develop migration planning, preparations, and cutover activities with internal and external teams.
- Perform infrastructure assessments and deliver due diligence reports.
- Develop and maintain low level designs, system diagrams, system installation configuration & guides, support procedures, test plans and runbooks.
- Develop, document, and implement Disaster Recovery Plan and execute DR drills.
- Deploy and manage server hardware (chassis, blades and rack servers) with hypervisors and Windows OS.
- Perform large scale upgrades, migrations, transitions and consolidation of Microsoft services including Active Directory, ADFS, Exchange messaging, DNS and DHCP.
- Implement and configure Windows clustering, MSSQL, SCCM and file services (DFS).
- Install infrastructure application patches/fixes and plan/perform upgrades.
- Perform advanced problem determination and root cause analysis.
- Plan and execute the Core42 Operation Readiness process for infrastructure projects for transition into production support.
- Act as technical lead to 3rd party vendors to ensure technical assurance and adherence to Core42 quality standards.
Build Knowledge Repositories
- Ensure new knowledge is captured and shared.
- Serve as a subject matter expert (SME).
- Share knowledge and enter data into knowledge repositories to build, harvest, leverage and re use knowledge.
Project Management
- Participate in supporting the project scope, gathering client requirements, managing/aligning resources, and managing communications.
- Identify project tasks/activities and develop project schedules.
- Collaborate with team members and project stakeholders.
- Effectively communicate project objectives and goals.
- Complete project activities on time, within budget and within scope.
Implementation of Products/Solutions With Clients
- Develop implementation plans.
- Create accurate operating procedures, support instructions, and operational/system documentation.
- Solicit feedback from clients on quality of product/solution.
Increase Client Satisfaction
- Solve problems quickly, effectively communicate solutions and associated risks.
- Manage expectations and meet deadlines.
Maintain Recoverability as per Target
- Maintain utilization rates as per target.
- Ensure that the Core42 Operation Readiness Process for infrastructure projects is planned and executed to transition projects into support or that activities remain within the baseline project schedule and OR is accepted into operations within the scope of the project.
- Develop low level designs and implement systems following Core42 standard builds and security compliances.
- Obtain positive project references from clients (e.g., emails from clients, reference letters signed by clients, and case studies completed with clients).
- Support the establishment of new solutions and services.
- Gain skills and experience to implement emerging technologies, obtain new certifications and support partnership requirements.
Qualifications
- Bachelor's degree or equivalent in Computer Science or a related field or equivalent work experience.
- Certification from G42/Azure/AWS/VMware cloud platform providers.
- ITIL foundation certification.
- At least 8+ years experience as a Technical Implementation Engineer relevant to VMware private cloud / VMware virtualization and Wintel stream.
- At least 3+ years of experience in a Cloud Engineer role or related position.
- Understanding of cloud computing architecture, technical design and implementations, including IaaS, PaaS and SaaS delivery models.
- Strong experience in hybrid on premises to cloud, private and multi cloud implementations and workload migration.
- Experience with Infrastructure as Code (Terraform preferred).
- Knowledge of security hardening and system performance tuning.
- Expertise in cloud onboarding and implementation across hybrid multi cloud platforms (AWS, G42, Azure, VMware and Hyper V).
- Strong understanding of internet protocols, LAN/WAN networking, micro segmentation, firewalls, WAF and load balancers.
- Understanding of database concepts is a plus.
- Understanding of high availability configurations, DR, and backup solutions for cloud services.
- Understanding of monitoring and alerting within multi cloud environments.
- Displays expertise and understanding of infrastructure as code, automation and orchestration.
- Must be aware of Project Management and ITIL frameworks.
- Ability to clearly articulate concepts to people with varying technical background.
- Recommend appropriate technology for tool selection.
Benefits
- Competitive salary based on your skills and experience.
- Yearly bonus based on performance.
- Exclusive discount cards (Esaad and Fazaa) offering discounts across a wide range of services.
- Premium family insurance covering health, dental, vision and life insurance.
- Learning and development: access to top tier learning platforms with unlimited access to premium courses.
Role level: Mid Level
Work type: Full Time
Country: United Arab Emirates
City: Abu Dhabi
Company: Core42
Job function: Engineering
Sector: IT Services and IT Consulting