Cluster Director of People & Culture

Novotel & Mercure Al Anoud, part of Accor Group, is a premium hotel in Riyadh that offers world-class hospitality services. We strive to create a memorable guest experience by combining innovation, comfort, and exceptional service. Join us and be part of a dynamic team driving digital transformation in hospitality

Job Description

The Cluster Director of People & Culture is responsible for overseeing and driving the People & Culture strategy and operations across multiple properties within the cluster. This includes talent acquisition, colleague engagement, performance management, training and development, compliance, and promoting a culture of diversity, inclusion, and well-being. The role supports Cluster General Managers and ensures alignment with Accor's vision, values, and strategic goals.

Key Responsibilities

• Lead and implement People & Culture strategies across the cluster hotels in alignment with corporate guidelines.
• Oversee end-to-end recruitment processes and ensure top talent acquisition.
• Drive engagement and recognition initiatives to foster a positive workplace culture.
• Develop and monitor training and development programs to support colleague growth.
• Ensure compliance with labor laws, Accor policies, and local regulations.
• Manage performance evaluation cycles and support departmental coaching and feedback.
• Support leadership development and succession planning.
• Lead communication and internal branding initiatives that enhance colleague experience.
• Collaborate with property leaders on all HR-related matters and provide strategic guidance.
• Act as a champion of diversity, equity, inclusion, and mental well-being in the workplace.

Qualifications

Minimum 8 years of progressive HR experience, with at least 3 years in a leadership role within hospitality.

• Cluster or multi-property HR experience preferred.
• Strong leadership and strategic thinking abilities.
• Excellent interpersonal and communication skills.
• Comprehensive knowledge of local labor laws and HR best practices.
• Experience in leading organizational change and employee engagement programs.
• Proficiency in HR systems and Microsoft Office Suite.
• Diploma or Bachelor's degree in Human Resources, Business Administration, or related field. Master's degree is a plus.

Additional Information

• Ability to manage cluster operations across multiple properties.
• Capability to work under pressure and meet strict reporting deadlines.