CLUSTER SALES MANAGER - CORPORATE - (RIYADH BASED)

Role Purpose

Drive corporate transient and small group revenue from Riyadh- and KSA-based accounts for Miraval Red Sea and Grand Hyatt Red Sea, focusing on negotiated corporate, premium corporate, consortia/TPN, and small MICE within corporate segments.

Key Responsibilities

• Own a portfolio of corporate accounts (local & regional HQs, government-related entities, multinational firms) with annual account plans and production targets across both properties.
• Prospect and convert new corporate business through proactive sales (cold/warm outreach, client visits, roadshows, trade associations, chambers).
• Lead RFP/NRFP process: rate strategy alignment, bid submission, contracting, implementation, and compliance audits.
• Grow small corporate groups (up to ~40 rooms) and executive retreats, aligning wellness experiences (Miraval) and luxury business services (Grand Hyatt).
• Conduct regular sales calls in-market; host site inspections/fams (coordinate logistics to Red Sea destination).
• Manage pipeline, activities, and conversion in CRM; maintain accurate account/contact data.
• Negotiate rates, value-adds, and LRA/blackout terms within delegated authority; escalate as needed.
• Collaborate with Revenue Management on pricing, fences, and displacement analysis.
• Partner with Marketing for B2B campaigns, account-based marketing, and corporate partnerships.
• Ensure post-stay follow-up, feedback capture, issue resolution, and retention plans.

KPIs

• Corporate room nights & revenue (by property); RevPAR/ADR growth on negotiated accounts.
• New business revenue and number of new activated accounts.
• RFP win rate & implementation compliance.
• Sales productivity metrics (calls, meetings, proposals, conversion).
• Forecast accuracy (30/60/90).
• Account satisfaction/NPS and repeat production.

Qualifications & Experience

• 3–5 years in corporate hotel sales in KSA/GCC; luxury or lifestyle experience preferred.
• Strong Riyadh corporate network; Arabic and English fluency.

Other Requirements

• Travel to Red Sea properties and other KSA cities as needed (~25–40%).
• Valid KSA driving license preferred.